Support & Longevity

Support that stays with the system.

ClubOps Global includes free basic support for eligible license holders through built-in Support Tickets, local ticket history, safe diagnostics, email routing to Web Vine support, and optional Support Hub sync.

View ClubOps Global Back to ClubOps
Free Basic SupportSupport TicketsBug ReportsFeature RequestsSafe DiagnosticsSupport Hub
Support Included

Help is available from inside ClubOps.

Eligible license holders can create support tickets directly from ClubOps Global. Tickets are saved in the facility install, emailed to Web Vine support, and can include safe diagnostics when needed.

Included

Free basic support

Eligible license holders have a built-in way to request help with ClubOps Global.

Built In

Support Tickets

Staff can submit bug reports, support requests, and feature requests from inside the plugin.

Organized

Ticket history

Each ticket stays connected to the facility install so support history can be reviewed later.

Automatic

Email routing

Tickets are emailed to Web Vine support by default without asking the facility to configure technical routing fields.

Helpful

Safe diagnostics

When enabled, tickets can include safe environment details that make troubleshooting faster.

Centralized

Support Hub

The ClubOps Support Hub can receive, assign, answer, and close tickets from licensed installs.

Longevity

ClubOps Global is actively maintained.

The product has grown through booking, memberships, billing, staff workflows, public pages, competition tools, communications, gift cards, court operations, and support tickets. The current direction is focused on practical tools facilities can use every day.

Ongoing releasesBuilt-in supportTicket historySafe diagnosticsSupport Hub
  • Support is part of the product.Support Tickets are built into the platform for eligible license holders.
  • Tickets stay connected to the install.Support history, install references, and safe diagnostics help keep support organized.
  • Requests can be tracked.Bug reports, support requests, and feature requests can be handled through a structured workflow.
Platform Features

What ClubOps Global includes.

ClubOps Global connects bookings, memberships, payments, programs, staff workflows, court operations, gift cards, support, and launch tools inside one WordPress-based facility platform.

Bookings & Resources

  • Public booking and staff booking workflows
  • Court, bay, room, lane, simulator, and resource reservations
  • Member and guest booking flows
  • Conflict-aware availability checks
  • Booking holds and payment-state visibility
  • Pay Now and Pay at Counter workflows
  • My Bookings portal views
  • Recurring and permanent reservation support
  • Resource-specific booking rules
  • Simulator-specific booking rules

Court Ops & Open Play

  • Challenge courts
  • Paddle queue management
  • Open play rotation
  • Skill-level sessions
  • Guest limits by membership
  • No-show handling
  • Permanent reservation generation
  • Court conflict resolution
  • DUPR-ready league and rating fields
  • Kiosk check-in workflows

Memberships & Access

  • Membership packages and plans
  • Member codes and digital member cards
  • Access Check workflows
  • Waiver rules and waiver records
  • Guest/member account claim
  • Family and group account support
  • Billing profile linkage
  • Household member selection
  • Membership plan pages
  • Member portal dashboard

Payments & Billing

  • WooCommerce-powered payment handoff
  • Split billing and multi-payer checkout
  • Upcoming Payments center
  • Monthly invoice tracking
  • Pay-now recovery links
  • Payment reminder notices
  • Grace periods and suspension tracking
  • Offline-paid handling
  • Owner billing review tools
  • Currency display and localization controls

Programs & Competition

  • Programs and classes
  • Event listings and calendars
  • Clinics and rosters
  • Program waitlists
  • Leagues
  • Tournaments
  • Standings
  • Scoreboards
  • Match/player history
  • League scheduling and scoring
  • Tournament brackets

Staff & Daily Operations

  • Staff hub
  • Front desk hub
  • Staff roles and permissions
  • Staff schedule management
  • CRM follow-ups
  • Pipeline tools
  • Communications workflows
  • Email list tools
  • Activity logs
  • Reports
  • Live facility boards

Gift Cards

  • Gift card sales
  • Gift card issuing
  • Gift card redemption
  • Balance checker
  • Stored-value adjustments
  • Transaction history
  • Purchaser and recipient details
  • Staff redemption workflows
  • WooCommerce purchase flow
  • Gift card admin controls

Support & Launch Tools

  • Free basic support for eligible license holders
  • Built-in Support Tickets
  • Bug report submissions
  • Support request submissions
  • Feature request submissions
  • Automatic email routing to Web Vine support
  • Ticket history and safe diagnostics
  • Central ClubOps Support Hub
  • Page generator and launch checklist
  • Launch preflight and smoke tests
  • Downloadable launch reports
  • Automation and webhook bridge
  • PWA install prompts
Changelog

ClubOps Global release history.

Follow the product history from facility modes and PWA improvements through billing, memberships, staff tools, gift cards, court operations, support tickets, and the latest automatic support routing workflow.

View ClubOps Global Back to ClubOps
Current Version 2.2.3Support TicketsGift CardsCourt OpsBilling RecoveryPWA Access
Release Summary

From facility modes to support tickets.

ClubOps Global has grown into a connected WordPress-based facility platform covering booking, memberships, billing, programs, staff tools, gift cards, court operations, support tickets, PWA access, launch tools, and facility workflows. The changelog below is organized from the latest release line backward.

2.2.x Support2.1.x Court Ops2.0.x Platform1.8.9 Global.8
Current line2.2.3Automatic support routing, Support Tickets, Support Hub sync, and safe diagnostics.
Major platform release2.0Split billing, launch tools, account claim, family accounts, currency display, and automation foundations.
Master entries112Cleaned and organized from the uploaded master changelog.
Operational areas8+Bookings, billing, access, programs, staff, gift cards, support, and facility modes.
Full Changelog

Detailed release notes.

Open each version to review the major changes, improvements, fixes, and preserved platform behavior.

2.2.3 - Automatic Support Routing

SupportPWAFix
+
  • Removed all customer-facing routing setup fields from the normal support workflow.
  • ClubOps now generates the install support identity, site key, and shared secret automatically.
  • Email support routing to growth@webvinemarketing.com is enabled automatically.
  • Central hub sync is attempted automatically using generated credentials.
  • Parent Support Hub v1.0.2 can auto-register incoming ClubOps installs from the first ticket.
  • Replaced raw remote status labels like "not sent" with customer-safe labels such as Email Sent, Hub Synced, and Email Sent / Hub Pending.
  • Fixed Support Email status pill wrapping so long email addresses do not hang outside the card.

2.2.2 - Support Desk UI + Client-Side Auto Routing

SupportPWA
+
  • Reworked ClubOps > Support Tickets into a themed support desk instead of a raw routing settings screen.
  • Removed endpoint/site key/shared secret fields from the normal facility workflow.
  • Support now works by default through local ticket storage plus email routing to growth@webvinemarketing.com.
  • Advanced hub routing is now tucked behind an internal advanced panel for Web Vine support use only.
  • Added install reference/status display so support tickets can be matched to a facility install without asking the client to configure routing.
  • Added premium Support Desk layout, hero, stats, recent ticket cards, ticket history styling, and support status pills.
  • Preserved central hub routing for installs where Web Vine chooses to configure it.

2.2.1 - Support Tickets Access Fix

SupportPWAStaffFix
+
  • Fixed Support Tickets admin menu registration.
  • Added dedicated hvco_manage_support_tickets capability.
  • Added capability assignment for administrator, ClubOps admin, and ClubOps manager roles.
  • Added manage_options fallback so a real site owner/admin cannot be blocked from the Support Tickets page.
  • Added runtime admin_init capability refresh for already-installed sites.
  • Updated dashboard tile capability handling so admins can access Support Tickets from tiles and menu.

2.2.0 - Support Ticket System and Central Support Hub

SupportPWA
+
  • Added client-side ClubOps Support Tickets module.
  • Added local support ticket tables and message history table.
  • Added Support Tickets admin page for facility installs.
  • Added ticket creation, local storage, status changes, assignment, replies, private notes, and retry hub sync.
  • Added default support email routing to growth@webvinemarketing.com.
  • Added optional remote push to central ClubOps Support Hub endpoint with site key and HMAC shared-secret signature.
  • Added REST callbacks so a central support hub can push replies and status updates back to the facility install.

2.1.1 - Court Ops / Gift Cards Dashboard Integration

Gift CardsCourt Ops
+
  • Added Court Ops and Gift Cards to dashboard launcher tile definitions and default visible tiles.
  • Added dashboard command-center metrics for paddle queue, court sessions, permanent reservations, gift card activity, and open gift card balance.
  • Added action-required rows for Court Queue No-Shows and Gift Card Activity Today.
  • Added Quick Actions for Court Ops and Gift Card issue/redeem workflows.
  • Added Launch Readiness rows for Court Ops resource/session setup and Gift Cards table/status.
  • Added dashboard stat cards for Court Sessions, Paddle Queue, Permanent Reservations, Active Gift Cards, and Gift Card Balance.
  • Added dashboard shortcode references for gift card and court operations shortcodes.

2.1.0

Court Ops
+
  • Added Court Ops engine for challenge courts, paddle queue management, open play rotation, skill-level sessions, DUPR-ready workflows, permanent reservations, resource/simulator rules, guest limits, and queue no-show handling.
  • Added shortcodes: [hv_clubops_paddle_queue], [hv_clubops_open_play_rotation], [hv_clubops_challenge_courts], and [hv_clubops_court_ops].
  • Added Court Ops admin page with active session stats, queue actions, permanent reservation generation, and resource rule management.

2.0.3 - Gift Cards Redeem/Layout Containment Fix

Gift CardsStaffFix
+
  • Fixed the Gift Cards admin Redeem panel so the Staff Note field no longer overlaps the Public Shortcodes panel.
  • Added stronger input, textarea, and panel containment for the Gift Cards admin page.
  • Improved shortcode panel spacing and responsive behavior.

2.0.2 - Gift Cards Admin UI Polish

Gift CardsFix
+
  • Improved the Gift Cards admin page layout, stats cards, form spacing, search panel, shortcode panel, and table styling.
  • Fixed the Gift Cards page wrapper so existing premium admin styles apply correctly.

2.0.0

BillingStaff
+
  • Final 2.0.0 public release package cut from the verified RC3 branch.
  • Keeps the 2.0 Release Preflight / Smoke Test inside Setup & Tools.
  • Keeps the downloadable Launch Report with environment, generated page, shortcode, Woo checkout, schedule, and navigation handoff checks.
  • Includes the RC3 admin polish for improved Ready / Review / Blocked preflight summary pill spacing.
  • No booking/payment logic changes, no import logic changes, no shortcode changes, no page generator changes, and no database schema changes from RC3.

2.0.0-rc3 - Release Candidate Polish

Billing
+
  • Polished Setup & Tools preflight summary pill spacing and internal padding so Ready / Review / Blocked labels have proper breathing room.
  • No booking, payment, import, shortcode, page generation, database schema, or front-end flow changes.

2.0.0-rc2

BillingMembershipsProgramsStaff
+
  • Added a live 2.0 Release Preflight / Smoke Test table inside Setup & Tools.
  • Preflight checks environment readiness, PHP/WordPress minimums, permalinks, WP-Cron status, WooCommerce checkout availability, ClubOps database tables, resources, programs/events, memberships/packages, brand settings, admin email, scheduled jobs, generated page coverage, generated page shortcode/theme content, shortcode registration, member code prefix, and header/footer/navigation handoff responsibilities.
  • Added preflight summary counts for Ready, Review, and Blocked items.
  • Added automated preflight results to the downloadable Launch Report.
  • Kept the patch launch-safe: no booking/payment logic changes and no database schema changes.

2.0.0-rc1

Staff
+
  • Moved the branch into 2.0 release-candidate mode.
  • Added a 2.0 Launch Candidate Checklist inside Setup & Tools.
  • Added a Download Launch Report action for client handoff and release QA.
  • Launch report includes generated page URLs, core shortcodes, brand settings, and header/footer/navigation/template guidance.
  • Expanded generator notes to explicitly cover theme header, footer, page templates, page titles, and navigation menus.
  • Tightened Basic Theme generated page fit rules for block themes and full-width/no-title launch setups.
  • No database schema changes.

2.0.0

BillingMembershipsStaff
+
  • Official 2.0.0 release package.
  • Promotes the RC21 Currency + Localization Finalization build to official 2.0.0.
  • Includes the full 2.0 feature set: public page generator, Basic Theme page flow, launch preflight, downloadable launch report, final QA checklist, split billing / multi-payer checkout, split payer emails, editable split email templates, split admin recovery, Upcoming Payments, Pay Now direct checkout handoff, Pay at Counter holds, pay-now order recovery, billing/subscription readiness, family/group accounts, billing profile linkage, automation/webhook foundations, retention scan foundation, currency display controls, WordPress textdomain loading, starter POT file, and frontend label overrides.
  • No database schema changes from RC21.
  • No new booking/payment/split/membership logic changes from RC21.
  • WooCommerce remains the checkout/payment source of truth.
  • Currency override remains display-only unless the facility's WooCommerce/payment gateway setup handles true multi-currency checkout.

2.0.0-rc21

Billing
+
  • Currency + Localization Finalization.
  • Added lightweight currency display settings without exchange-rate APIs or external calls.
  • Added WooCommerce automatic currency formatting mode and optional ClubOps display formatting override mode.
  • Added base currency code, optional multi-currency display list, symbol override, symbol position, decimals, decimal separator, and thousands separator settings.
  • WooCommerce remains the payment source of truth. ClubOps currency override controls display formatting only.
  • Added normal WordPress plugin textdomain loading and a languages/hv-clubops.pot starter translation template.
  • Added lightweight frontend label overrides in Settings > Currency & Language for facilities that need custom wording or language-specific public labels without a heavy multilingual plugin.

2.0.0-rc20

BillingMembershipsProgramsStaff
+
  • Final QA / Release Polish Candidate.
  • Added admin-only 2.0 Official Final QA Checklist in Setup & Tools.
  • Added final manual ship gate covering normal pay-now, pay-at-counter, split payment, upcoming payments, member/family accounts, programs/events/calendar, email templates, automations/webhooks, generated pages/navigation, and staff recovery.
  • Added Final QA checks to Release Preflight / Smoke Test.
  • Added Final QA section to Download Launch Report.
  • Added support/package handoff reminders for included support windows and optional monthly support.
  • Kept RC/final-QA language in admin/release documentation rather than customer-facing public page copy.

2.0.0-rc19

BillingStaffFix
+
  • Split Payment Admin Recovery + Status Sync Audit.
  • Added split payment recovery panel under split-payment reservations in the Reservations admin table.
  • Staff can now view payer name, payer email, share amount, split status, Woo order, payment link, and last split email log.
  • Added copyable payment link fields and Open Pay Link buttons for unpaid split shares.
  • Added admin actions to create missing split Woo orders, resend payer emails, refresh split status, manually mark a share paid, or mark a share failed.
  • Added secure admin split-payment action handler with booking/payment capability checks and nonces.
  • Added split status refresh from Woo orders and reservation roll-up sync.

2.0.0-rc18

BillingMemberships
+
  • Split Email Template Settings Batch.
  • Exposed split-payment owner and payer wording inside Settings > Email Templates.
  • Added editable split owner subject, heading, intro, and footer note.
  • Added editable split payer subject, heading, intro, after-payment note, and fallback-link note.
  • Added editable split account CTA text and split membership CTA text in the email template area.
  • Added editable button labels for Pay My Share, Upcoming Payments, Claim/Create Account, Membership Options, and Owner Portal.
  • Updated split owner and split payer HTML emails to pull wording/buttons from backend settings with current RC17 copy as defaults.

2.0.0-rc17

BillingMemberships
+
  • Split Payment Email CTA / Account Conversion Batch.
  • Added HVCO_Public_Links helper for generated page URLs used in customer emails.
  • Split payer emails are now HTML emails with a clear Pay My Share button.
  • Split payer emails include Upcoming Payments, Claim/Create Account, and View Membership Options CTAs when enabled.
  • Booking-owner split emails are now HTML emails with payer link table, portal CTA, claim/create account CTA, and membership CTA.
  • Added fallback raw checkout URL text below the email button for deliverability/client compatibility.
  • Added settings defaults for split billing account and membership CTA copy.

2.0.0-rc16

BillingPrograms
+
  • Split Flow Hardening + Email Cleanup.
  • Split booking form now uses an owned split AJAX submit path that prevents native page refresh and does not rely on the normal submit handler.
  • Booking form now has native-submit safety attributes so browser fallback cannot silently reload the page.
  • Split booking now forces full reservation/base total when member/package logic would otherwise reduce the booking to zero before payer shares are generated.
  • Package credits are not consumed when split billing is selected.
  • Booking owner now receives a split-payment-specific customer email with payer links and clear held/awaiting-split-payment language.
  • Split payer emails now clearly explain the payer's share and decode currency entities.

2.0.0-rc15

BillingProgramsFix
+
  • Split AJAX / Payer Email Flow Fix.
  • Patched split billing frontend so payer rows sync to a hidden JSON payload as well as the REST payload.
  • Added split-payer validation before submit so split cannot silently refresh with empty payer data.
  • Added split billing native-submit hardener to prevent silent page refresh when split is checked.
  • Split booking response now includes payer count and email-sent count.
  • Split payer links shown onscreen now clearly state that links are usable even if email delivery is unavailable or delayed.
  • Added explicit name/email attributes to split payer fields for better browser behavior and future fallback support.

2.0.0-rc14

BillingFix
+
  • Split Payer Identity / Non-Member Flow Fix.
  • Split billing now resolves each payer by email against existing WordPress/Woo users and ClubOps members.
  • Unknown split payer emails now create ClubOps lead/member records instead of remaining disconnected email-only payments.
  • Split payer Woo orders attach to the matched WP/Woo account when one exists.
  • Split payment records store resolved member_id/wp_user_id where available.
  • Split payer emails include the payment link and can include an account-claim link for unclaimed non-member leads.
  • Account claim auto-invite is triggered for unclaimed split payer leads/members when enabled.

2.0.0-rc13

BillingFix
+
  • Pay-Now Order Creation / Recovery Fix.
  • Pay-now booking choice now forces Woo order creation even when the global payment mode was request/optional.
  • Pay-at-counter remains a non-Woo hold path and does not trigger online checkout.
  • Rebuilt HVCO_Woo::order_payment_url() to always prefer a direct Woo order-pay endpoint instead of cart/account URLs.
  • Reservation REST checkout_url now uses the direct order-pay helper.
  • Added woo_order_created response flag for pay-now diagnosis.
  • Upcoming Payments can now open or create a missing Woo payment order for an unpaid reservation hold.

2.0.0-rc12

BillingFix
+
  • Booking Checkout Handoff Fix.
  • Patched pay-now booking flow to return explicit redirect_to_checkout and checkout_handoff_label response fields.
  • Frontend now shows a Signed Up confirmation state and then redirects pay-now bookings directly to the Woo order-pay checkout URL.
  • Added fallback Pay Now / Continue to Secure Checkout button if redirect is blocked.
  • Added robust HVCO_Woo::order_payment_url() helper to avoid cart/empty-cart style checkout confusion and prefer direct order-pay URLs.
  • Split payer checkout links and Upcoming Payments checkout links now use the same robust order-pay URL helper.
  • Pay-at-counter still does not redirect to Woo; it remains a held booking surfaced through Upcoming Payments/account with deadline language.

2.0.0-rc11

BillingMemberships
+
  • Account Upcoming Payments / Pay Now Batch.
  • Added HVCO_Upcoming_Payments core class.
  • Added [hv_clubops_upcoming_payments] shortcode.
  • Added Upcoming Payments section to the logged-in Member Portal dashboard.
  • Upcoming Payments shows unpaid booking holds with Woo Pay Now checkout links when available.
  • Upcoming Payments shows pay-at-counter holds with clear hold/deadline language.
  • Upcoming Payments shows split payer links for the logged-in payer email.

2.0.0-rc10

Billing
+
  • Booking Payment Flow / Hold UX Batch.
  • Added HVCO_Booking_Payment_Flow core class.
  • Added Setup & Tools panel for booking payment choice, pay-at-counter hold hours, and customer-facing hold notice.
  • Added frontend payment option selector for pay-now online versus pay-at-counter when enabled.
  • Added counter-pay reservation flow with configurable hold deadline and payment status pay_at_counter.
  • Patched paid booking REST response to include payment choice, hold deadline, payment due display, and hold notice.
  • Replaced weak post-submit message with a clear customer confirmation panel showing next action, total, payment status, hold deadline, checkout button, counter-pay notice, or split payer links.

2.0.0-rc9

BillingMemberships
+
  • Billing Engine / Subscription Readiness Batch.
  • Added HVCO_Billing_Engine core boundary class.
  • Added Setup & Tools panel explaining the separation between ClubOps membership lifecycle ownership and WooCommerce payment collection.
  • Added subscription billing modes: pay-now invoices, addon-ready native subscription bridge, and future native tokenized autobill.
  • Added safe live-autobill switch that remains off unless a gateway/addon bridge is present.
  • Added filters/actions for a future free monthly subscription addon or native tokenized payment bridge.
  • Added billing/subscription readiness checks to Release Preflight / Smoke Test and Download Launch Report.

2.0.0-rc8

Billing
+
  • Split Billing / Multi-Payer Checkout Batch.
  • Added HVCO_Split_Billing core class.
  • Added split payment database table for reservation payer records, payer emails, amounts, Woo order IDs, payment status, and audit data.
  • Added booking form split-payment controls when split billing is enabled.
  • Added frontend JavaScript to collect additional payer names/emails and display individual checkout links.
  • Added separate WooCommerce order creation per split payer.
  • Patched Woo payment status handling so split-payer orders update split records and only confirm the reservation after all split orders are paid.

2.0.0-rc7

Billing
+
  • Admin UI Polish Batch.
  • Patched Operations Automations & Webhooks settings layout so labels, fields, checkboxes, textarea, and buttons use the premium ClubOps admin card/form styling instead of raw inline browser controls.
  • Patched Setup & Tools automation form spacing, grid behavior, and responsive layout.
  • Patched admin table styling and overflow handling so Members and other wide admin tables stay inside their panels instead of breaking the layout.
  • Improved widefat table spacing, headers, borders, and horizontal scrolling inside ClubOps panels.
  • No booking/payment logic changes.
  • No database schema changes.

2.0.0-rc6

BillingMembershipsStaff
+
  • Family / Group Account Completion Batch.
  • Added HVCO_Family core class.
  • Added parent/guardian, dependent/child, spouse/partner, guest, and primary account role support using existing member hierarchy fields.
  • Added member admin Family / Group Account panel for linking parent/guardian profiles and billing profiles.
  • Added household/group lookup helpers and current-user allowed profile resolution.
  • Added portal profile picker foundation for logged-in household accounts.
  • Added Family / Group Accounts panel in Setup & Tools.

2.0.0-rc5

BillingMembershipsProgramsCRM
+
  • Operations Completion Batch 1.
  • Added HVCO_Automations core class.
  • Added webhook/API bridge foundation with selected event dispatch, JSON envelope, optional HMAC signature, activity logging, and safe disabled-by-default behavior.
  • Added automation event dispatch points for reservations, check-ins, Woo checkout order creation, Woo reservation payment updates, program create/update, and membership/package create/update.
  • Added retention automation scan foundation that can create CRM follow-up tasks for inactive members and low package-credit balances while avoiding duplicate open automation tasks.
  • Added manual Run Retention Scan action in Setup & Tools.
  • Added Operations Automations & Webhooks configuration panel in Setup & Tools.

2.0.0-rc4

Billing
+
  • Converted the premature 2.0.0 final package back into the release-candidate beta track.
  • Public/global stable branch remains 1.8.9-global.
  • Added a visible Release Channel & 2.0+ Roadmap Boundary section in Setup & Tools.
  • Launch Report now documents the public stable branch, current beta branch, 2.0 finish line, and 2.0+ roadmap boundary.
  • Tracked 2.0+ roadmap items without activating them: split billing / multi-payer checkout, retention automation triggers, webhook/API automation bridge, and family/parent-child account hierarchy.
  • No booking/payment logic changes, no import logic changes, no shortcode behavior changes, no page generator logic changes, and no database schema changes.

1.8.9-global.8.44.1

Platform
+
  • Added clearer Setup & Tools menu guidance explaining that page generation creates pages, while WordPress theme navigation must still be curated when block themes auto-list every page.
  • Patched Basic Theme generated pages to fit better inside default WordPress/block themes.
  • Basic Theme pages now hide the duplicate default page title on generated pages when supported by the browser.
  • Basic Theme pages now reduce default block-theme top spacing and full-width wrapper conflicts.
  • Generated Basic Theme wrappers now start cleaner under default themes while preserving customer-facing sporty styling.
  • No database schema changes.

1.8.9-global.8.44

MembershipsProgramsPWAStaff
+
  • Added a larger public page generation release.
  • Setup & Tools now includes two separate page-generator actions: Generate Pages and Generate with Basic Theme.
  • Generate Pages creates/verifies clean shortcode-only customer pages for theme builders.
  • Generate with Basic Theme creates/updates ClubOps-generated pages with a clean sporty customer-facing HTML wrapper around the live shortcode module.
  • Added customer-facing themed page templates for booking, portal, account claim, waiver, check-in, programs, events, calendar, today schedule, memberships, member card, staff hub, access check, competition, live board, and app install pages.
  • Page generator now stores the current generator style in hvco_default_pages_style.
  • Updated shortcode reference to include hub, calendar, today, staff hub, member card, app install, and access check shortcodes.

1.8.9-global.8.43

Staff
+
  • Added public schedule widget bundle.
  • New shortcodes: [hv_clubops_today], [hv_clubops_upcoming], [hv_clubops_public_schedule], and [hv_clubops_schedule_strip].
  • Public Hub now includes a live Next Up schedule feed with View and Calendar actions.
  • Added reusable customer-facing schedule cards for Today, upcoming activity, and schedule strips.
  • Default page generator now creates Today at the Facility using [hv_clubops_today limit=12].
  • Schedule widgets are transparent shortcode-friendly blocks and can be placed inside any page section.
  • Added responsive card, truncation, and mobile stacking styles for schedule-heavy clubs.

1.8.9-global.8.42

MembershipsProgramsPWAStaff
+
  • Added a larger public frontend hub bundle.
  • New shortcodes: [hv_clubops_hub] and [hv_clubops_public_hub].
  • Added generated default page: Club Hub at /club-hub/.
  • Hub includes customer-facing cards for Book Now, Facility Calendar, Programs & Events, Memberships, Member Portal, Waiver, Live Facility Board, and Install App.
  • Hub includes live counts for active resources, today’s posted programs, next 7 days of programs, and portal status.
  • Staff users see Staff Hub and Access Check shortcuts inside the hub.
  • Hub shortcode wrapper remains transparent for flexible placement inside any page section.

1.8.9-global.8.41.4

ProgramsStaff
+
  • Patched calendar month cells so clicking the day number opens that exact day schedule.
  • Day cells with activities now show a small activity count badge.
  • The + more action still opens only the clicked day schedule modal.
  • Added stronger focus/interaction styling for day numbers, event pills, and + more buttons.
  • Keeps calendar list view scoped to the visible month and prevents full-feed dumps.
  • No database schema changes.

1.8.9-global.8.41.3

Staff
+
  • Patched calendar + more behavior so it opens only the clicked day's activities.
  • + more now opens a same-page modal/day schedule for that exact date instead of switching to the full upcoming list.
  • Calendar list view is now scoped to the visible month instead of dumping the full 500-item feed.
  • Day schedule modal includes Details and View/Register actions per activity.
  • Centered and contained + more button behavior tightened.
  • No database schema changes.

1.8.9-global.8.41.2

Programs
+
  • Patched frontend calendar month view with logic-level title truncation for day-cell event labels.
  • Added responsive compact/dot mode when the calendar is placed inside narrower shortcode areas.
  • Added day agenda panel for + more buttons so overflow days scroll to a clean same-page agenda section instead of forcing cramped calendar cells.
  • Centered and contained + more buttons inside calendar day cells.
  • Added stronger CSS containment for calendar pills, event titles, day cells, and responsive shortcode placements.
  • No database schema changes.

1.8.9-global.8.41.1

ProgramsFix
+
  • Patched frontend calendar shortcode styling so the calendar shell stays transparent and can be placed inside any page section.
  • Kept the themed calendar header and controls while removing unwanted default background behavior from the shortcode wrapper.
  • Fixed calendar month cell overflow so event pills and + more buttons stay contained inside each day cell.
  • Added safer box sizing, min-width, overflow, and responsive rules for calendar event labels.
  • No database schema changes.

1.8.9-global.8.41

Programs
+
  • Added frontend AJAX Facility Calendar.
  • New shortcodes: [hv_clubops_calendar] and [hv_clubops_events_calendar].
  • Calendar supports Month/List views, previous/next month, Today, type filter, search, and same-page detail drawer.
  • Calendar detail drawer includes View/Register, Add to Calendar, and Copy Link actions.
  • Default page generator now creates a Facility Calendar page.
  • REST program data now includes ISO dates, date keys, time labels, deep links, calendar URLs, and type labels for calendar rendering.
  • Patched Programs filter bar responsiveness so large filter sets wrap cleanly instead of breaking horizontally.

1.8.9-global.8.40

Programs
+
  • Added Programs share and calendar bundle.
  • Customer-facing program cards now include Add to Calendar links that download a public .ics calendar file.
  • Customer-facing program cards now include Copy Link for direct program deep links.
  • Public program cards now include stable hvco-program-ID anchors.
  • Deep-linked program cards visually highlight when opened by hash link.
  • Share/calendar controls work in both Cards and List views.
  • No database schema changes.

1.8.9-global.8.39

Programs
+
  • Added a larger Programs discovery filter bundle.
  • Customer-facing Programs chooser now includes dynamic Location filtering based on posted program locations.
  • Added Availability filter for Spots Open, Waitlist Open, Free, Paid, Members Only, and Full.
  • Location and availability filters work with search, type, date quick filters, time quick filters, Cards/List view, Clear Filters, URL query support, no-results state, and progressive loading.
  • Added rendered public program metadata for location and availability states.
  • No database schema changes.

1.8.9-global.8.38

ProgramsFix
+
  • Added a larger Programs customer filter UX bundle.
  • Added Clear Filters control to the customer-facing Programs chooser.
  • Added no-results empty state with inline clear filters action.
  • Added URL query support for program search, type, date, and time filters.
  • Fixed program time metadata output so Morning/Afternoon/Evening filtering is enforced on rendered cards.
  • Preserved Cards/List view, date filters, time filters, and progressive loading together.
  • No database schema changes.

1.8.9-global.8.37

Programs
+
  • Added customer-facing time quick filters to Programs/Choose a Program pages.
  • Customers can now filter by All Times, Morning, Afternoon, and Evening.
  • Time filters work with search, type filters, date filters, Cards/List view, and Show More progressive loading.
  • Added program time metadata to public program cards for client-side filtering.
  • No database schema changes.

1.8.9-global.8.36

Programs
+
  • Added customer-facing date quick filters to Programs/Choose a Program pages.
  • Customers can now filter by All Dates, Today, Tomorrow, Next 7 Days, and Weekend.
  • Date chips work with search, type filtering, Cards/List view, and Show More progressive loading.
  • Added program date metadata to public program cards for client-side filtering.
  • No database schema changes.

1.8.9-global.8.35

Programs
+
  • Added progressive loading to customer-facing Programs/Choose a Program pages.
  • Large program catalogs now load the first 36 matching rows/cards with a Show More Programs control.
  • Search and type filters still scan the full catalog, not only the currently displayed items.
  • Cards/List view toggle remains customer-facing and continues to work with progressive loading.
  • Added visible "Showing X of Y" result status for long program catalogs.
  • No database schema changes.

1.8.9-global.8.34.1

Programs
+
  • Added customer-facing Programs view toggle for Cards/List.
  • List view keeps search and type filtering active while presenting long program catalogs in a cleaner row layout.
  • Added local browser persistence for the selected programs view.
  • Added responsive list-view styling for flyers, badges, metadata, price/status badges, and registration actions.
  • No database schema changes.

1.8.9-global.8.34

Staff
+
  • Added backend Staff Checklist Template manager.
  • Added hvco_manage_staff_checklists role capability for managers/custom roles.
  • Added ClubOps Global > Staff Checklist screen for adding, editing, reordering, disabling, removing, and restoring front-desk checklist tasks.
  • Staff Hub daily checklist now uses saved template items, with default fallback if no template exists.
  • Added Staff Hub action link for checklist template managers.
  • No database schema changes.

1.8.9-global.8.33.1

StaffFix
+
  • Staff Hub front-end layout hotfix.
  • Forced the staff-facing shortcode to break out of narrow block-theme content columns and render as a proper centered operations dashboard on desktop.
  • Added critical Staff Hub layout CSS directly with the shortcode so theme width rules cannot collapse the page into a thin column.
  • Rebalanced handoff, checklist, KPI, panel, and action-link layouts for desktop/tablet/mobile.
  • Added checklist de-duplication safety so only one clean set of daily checklist items renders.
  • No business logic changes and no database schema changes.

1.8.9-global.8.33

ProgramsStaff
+
  • Added Front Desk Daily Checklist release.
  • Staff Hub now includes a daily opening, operating, and closing checklist for front-desk teams.
  • Checklist progress is saved per day using WordPress options, with no new database table required.
  • Completed checklist items show completion time and staff actor.
  • Checklist updates are logged into the existing Activity Log as staff_checklist events.
  • No database schema changes.

1.8.9-global.8.32

BillingProgramsStaff
+
  • Added Front Desk Handoff Notes release.
  • Staff Hub now includes a shift handoff form for opening notes, shift changes, closing notes, maintenance, customer issues, billing notes, and safety notes.
  • Handoff notes are saved into the existing Activity Log as staff_handoff events, so no new database table is required.
  • Staff Hub shows the latest 24 hours of handoff notes with staff actor and timestamp.
  • No database schema changes.

1.8.9-global.8.31.1

StaffFix
+
  • Front Desk Staff Hub visual hotfix.
  • Expanded the staff hub shortcode layout so it breaks out of narrow theme content columns on Twenty Twenty-Five and similar block themes.
  • Rebalanced staff hub KPI cards, panels, headings, action tiles, and empty states so the page feels like a full operations dashboard instead of a thin embedded card stack.
  • No business logic changes and no database schema changes.

1.8.9-global.8.31

BillingProgramsPWAStaff
+
  • Added Front Desk Staff Hub release.
  • Added [hv_clubops_staff_hub] and [hv_clubops_front_desk_hub] shortcodes for staff-facing daily operations.
  • Added today's reservation run sheet, check-in count, programs/events today, staff coverage, follow-ups due, billing attention, and action links.
  • Added Staff Hub to default page generation as /staff-hub/.
  • Preserved internal slugs, tables, capabilities, and existing staff/admin workflows.
  • No database schema changes.
  • Updated client-facing product branding to ClubOps Global by Web Vine Studio.

1.8.9-global.8.29

BillingMembershipsPrograms
+
  • Added Member Portal Dashboard / Self-Service Home release.
  • Enhanced [hv_clubops_portal] for logged-in linked members with a personalized dashboard.
  • Added portal KPI cards for access status, upcoming bookings, open balance, and available credits.
  • Added next booking panel with Pay Now and Cancel actions when available.
  • Added memberships/credits summary, payment attention list, program/event registration list, waiver/access summary, and quick action tiles.
  • Added unlinked-login state with Claim Account and Book as Guest actions.
  • Added [hv_clubops_portal_dashboard] as an alias for the upgraded portal experience.

1.8.9-global.8.28

BillingMembershipsProgramsStaff
+
  • Added Admin Command Center / Launch Dashboard.
  • Added Today at a Glance cards for reservations, check-ins, programs/events, staff shifts, follow-ups due today, and invoices due soon.
  • Added Action Required queue for payment holds, approvals, reservation payment attention, past-due invoices, overdue follow-ups, refund/credit follow-up, and waitlist entries.
  • Added Quick Actions for common front-desk workflows.
  • Added Launch Readiness panel for sender configuration, generated pages, resources, membership plans, programs/events, waivers, WooCommerce checkout, and staff roles.
  • No database schema changes.

1.8.9-global.8.27.5

Billing
+
  • Added production mail transport hardening for ClubOps Communications.
  • Added configurable Send From Name and Send From Email fields to Communications settings.
  • Added From and Reply-To headers to communication test emails, automated reminders, and booking/payment emails.
  • Expanded Mail Delivery Diagnostics to distinguish LocalWP Mailpit success from live server SMTP/PHP mail delivery problems.
  • Added SMTP hook detection hint and From domain visibility for staging/production troubleshooting.
  • No queue sending logic changed.

1.8.9-global.8.27.4

Fix
+
  • Communications mail delivery diagnostics added.
  • Template test email now reports wp_mail acceptance versus failure detail when available.
  • Added Mail Delivery Diagnostics panel explaining LocalWP/Mailpit/MailHog and production SMTP requirements.
  • Added activity log detail for test email accepted/failed results.
  • No queue sending logic changed.
  • Communications visual hotfix: moved Template Test Email out of the narrow sidebar grid into a full-width row.
  • Fixed Template Test Email form fields overflowing under the template cards.

1.8.9-global.8.27.1

Fix
+
  • Hotfix: rendered the Communications queue preview panel that was added in 8.27 but not called on the admin page.
  • Hotfix: rendered the safe template test email panel inside Communications.
  • No communication sending logic changed.

1.8.9-global.8.27

BillingPrograms
+
  • Added Communications QA and Delivery Bundle.
  • Added eligible recipient queue previews for reservation reminders, payment nudges, program/event reminders, and low-credit alerts.
  • Added CSV export for each communication queue without sending messages.
  • Added safe test-email tool for communication templates using sample token data.
  • Added expanded communication token reference and activity log entries for queue exports and test sends.

1.8.9-global.8.26

BillingMembershipsProgramsStaff
+
  • Added Operations Reporting Bundle.
  • Expanded Reports dashboard with membership billing health, lifecycle health, CRM pipeline, follow-up load, staff coverage, and daily check-in trend panels.
  • Added billing, CRM pipeline, follow-ups, staff schedule, and check-in CSV exports.
  • Added report KPIs for membership revenue, active/paused plans, past-due invoices, open/overdue follow-ups, pipeline value, staff shifts, activity events, and email subscribers.
  • Added report export activity logging.

1.8.9-global.8.25

CRM
+
  • Added CRM Pipeline page for member/lead sales and retention tracking.
  • Added pipeline fields to member records: stage, source, value, last contact, next contact, and pipeline notes.
  • Added pipeline stats, stage/source/status/next-contact filters, keyword search, inline row updates, bulk stage/source/next-contact updates, and CSV export.
  • Converted/won pipeline stage can mark the member active; lost stage can mark the member inactive.
  • Added activity log entries for pipeline updates, bulk updates, and exports.

1.8.9-global.8.24

StaffCRM
+
  • Member CRM Follow-Ups Stage 2 bundle.
  • Added CSV export for the current follow-up queue view.
  • Added bulk complete, reopen, dismiss, and delete actions for follow-ups.
  • Added quick stats links for open, overdue, due today, and assigned-to-me follow-ups.
  • Added priority filtering and keyword search for follow-ups.
  • Added staff reminder email action for open follow-ups.
  • Added dismiss follow-up action.

1.8.9-global.8.23

BillingProgramsStaffCRM
+
  • Added Member CRM Follow-Ups Stage 1.
  • Added Follow-Ups admin page for member/lead sales, billing, waiver, renewal, program, and retention tasks.
  • Added member_tasks database table with assigned staff, due date/time, priority, type, status, and completion tracking.
  • Added dashboard tile and admin menu priority for Follow-Ups.
  • Added task completion, reopening, deletion, and activity log entries.

1.8.9-global.8.22

Staff
+
  • Added Staff Schedule CSV export using the current date/user/status filters.
  • Added Print Schedule action and print stylesheet for cleaner staff schedule printouts.
  • Added activity log entry when a staff schedule export is generated.

1.8.9-global.8.21

Staff
+
  • Staff Schedule Stage 2: added shift editing, staff/status filters, overlap protection, and coverage snapshot.
  • Added Allow overlap option for intentional double coverage.
  • Added activity log entries for shift updates.

1.8.9-global.8.20.1

ProgramsStaffFix
+
  • Hotfix: restored Staff Schedule admin page callback to prevent WordPress critical error.
  • Added safe add/delete staff shift handlers and schedule list rendering.
  • Added table self-check on Staff Schedule page so the staff shift table is created if needed.

1.8.9-global.8.20

Staff
+
  • Added Staff Schedule Stage 1.
  • Added ClubOps > Staff Schedule for shift planning, coverage notes, date filtering, and staff shift deletion.
  • Added hvco_staff_shifts database table with schema refresh on update.
  • Added dashboard tile and activity log object links for staff shifts.

1.8.9-global.8.19

BillingMembershipsProgramsStaff
+
  • Added Household Shared Benefits Stage 1.
  • Plans/packages can now be marked as shareable with linked household accounts.
  • Added covered household roles and optional household member limit on plans.
  • Linked spouse/dependent/billing/guest roles can receive member pricing/access only when the plan explicitly allows sharing.
  • Access Check now shows when access is granted through a shared household plan.
  • Booking/program pricing can now recognize eligible shared household membership benefits while defaulting all plans to no sharing.

1.8.9-global.8.18

ProgramsStaff
+
  • Added Program Make-Up Credit Stage 1.
  • Marking a paid cancelled registration as Make-Up now creates or updates a real member credit package when the registration is linked to a member.
  • Added a system-created Make-Up Credits package used for staff-issued make-up credits.
  • Added credit ledger entries for make-up credits issued from program/class/event registrations.
  • If no member is linked, ClubOps logs that staff must add the credit manually.

1.8.9-global.8.17.1

BillingProgramsStaff
+
  • Admin menu cleanup patch.
  • Reordered ClubOps submenu into a predictable dashboard-first, alphabetical operations flow.
  • Kept Settings, Setup & Tools, and License grouped at the bottom where staff/admins expect them.
  • No database, billing, booking, program, or shortcode behavior changed.

1.8.9-global.8.17

ProgramsCRM
+
  • Added Program Refund/Credit Follow-Up Stage 1.
  • Paid cancelled registrations can now be resolved as refunded, credit issued, or make-up credit from the roster.
  • Session cancellation now opens a follow-up status for paid registrations marked refund due.
  • Roster stats now include refund/credit follow-up count.
  • Roster CSV export now includes follow-up status, date, and notes.
  • Activity log records refund/credit follow-up actions.

1.8.9-global.8.16

ProgramsStaffCRM
+
  • Added Program Cancellation Stage 1 from the roster screen.
  • Staff can cancel a session, close public registration, cancel active/waitlist registrations, and optionally notify the roster by email.
  • Paid registrations are marked refund_due for staff follow-up instead of pretending a refund happened automatically.
  • Added activity log entries for session cancellations, registration cancellations, and cancellation emails.

1.8.9-global.8.15

BillingProgramsStaff
+
  • Added roster messaging for programs/events.
  • Staff can send one-time individual emails to registered attendees, waitlist members, attendance groups, or awaiting-payment registrations.
  • Added roster email tokens for brand, customer, program, status, attendance, and waitlist position.
  • Added activity log entries for roster email batches and per-registration delivery results.

1.8.9-global.8.14

BillingProgramsStaff
+
  • Added Program Waitlist Stage 1.
  • Confirmed/program capacity counts now exclude waitlist records so waitlist members do not consume seats.
  • Roster view now shows waitlist totals and waitlist positions.
  • Staff can promote waitlist registrations into a confirmed/payment-hold registration when space is available.
  • Paid waitlist promotions can create the WooCommerce pay-now order at promotion time.
  • Public program cards now show waitlist availability and waitlist counts.

1.8.9-global.8.13

ProgramsStaff
+
  • Added Program Roster & Attendance Stage 1.
  • Added roster view for each program/event from the Programs admin table.
  • Added attendance statuses for program registrations: Present, No-Show, Excused, and Not Marked.
  • Added quick attendance actions from Recent Registrations and roster view.
  • Added roster CSV export for staff/admin use.
  • Added attendance totals and activity log entries for roster/attendance actions.
  • Added schema refresh on version change so new attendance columns can be added during plugin updates.

1.8.9-global.8.12

BillingMemberships
+
  • Added Membership Billing Processor setting with safe default: WooCommerce Pay-Now Notices.
  • Added Gateway Recurring Billing option as a reserved/future route for direct gateway/token support.
  • Added Settings and Billing Center notices explaining Woo notice mode, grace-period suspension, and why saved-card auto-charge is not enabled yet.
  • Kept all existing monthly billing behavior on the Woo notice/pay-now flow so current staging/live workflows do not break.

1.8.9-global.8.11

BillingMemberships
+
  • Added Membership Billing Recovery Stage 1.
  • Added billing recovery settings for grace days, reminder interval, maximum automatic reminders, and final notice timing.
  • Added monthly billing email and final notice templates to Settings.
  • Added recovery tracking on membership invoices: reminder count, last reminder date, final notice date, and suspended date.
  • Billing Center now shows recovery status per invoice and final-notice queue count.
  • Added manual Final Notice action for open membership invoices.
  • Monthly billing processing can now send repeated recovery reminders on cadence and final notices after the configured due-date threshold.

1.8.9-global.8.10

BillingMembershipsStaff
+
  • Added Membership Lifecycle Stage 1.
  • Added pause/freeze controls for member plans, including optional resume dates.
  • Added resume access controls for paused memberships/packages.
  • Added scheduled cancellation dates for end-of-term cancellation workflows.
  • Added clear scheduled cancellation action.
  • Added immediate cancellation action with lifecycle logging.
  • Added lifecycle fields to member plan records for pause dates, cancellation dates, cancellation timestamps, and notes.

1.8.9-global.8.9

BillingMemberships
+
  • Added ClubOps → Billing Center for monthly membership invoice review.
  • Added dashboard Billing tile for monthly invoices, pay-now orders, and past-due review.
  • Added billing filters by status, search, and due-date range.
  • Added billing stats for open invoices, past due totals, due soon, and paid this month.
  • Added manual billing check button to create due invoices from the admin.
  • Added invoice actions: create/open WooCommerce order, send reminder, checkout, mark paid offline, and void invoice.
  • Added offline paid handling to reactivate membership access and member status.

1.8.9-global.8.8.2

Memberships
+
  • Rebuilt membership card print flow to print one isolated CR80-style wallet card instead of the full page.
  • Added popup/isolated print document so background colors and barcode bars render correctly when printing to PDF.
  • Added fallback print-root behavior if popups are blocked.

1.8.9-global.8.8.1

StaffFix
+
  • Staff role builder admin CSS cleanup for capability checkbox layout and readability.
  • Fixed permission descriptions wrapping into the narrow checkbox column.
  • Improved Add Custom Staff Role permission grid spacing and responsive behavior.

1.8.9-global.8.8

BillingMembershipsStaff
+
  • Added dynamic Staff Role Builder in ClubOps > Staff.
  • Staff roles can now be created, renamed, edited, and permission-tuned from the backend.
  • Default ClubOps roles remain protected from deletion but their capabilities can be adjusted.
  • Added dedicated hvco_access_check capability for member card scanning / staff access checks.
  • Access Check now uses the new access-check capability while still honoring manage-checkins for backwards compatibility.
  • Members admin now links directly to backend Access Check for each member when the current user has permission.
  • Added household/shared-account access evaluation stage: linked billing/parent accounts can provide access context, and linked account billing issues can block or warn during staff access review.

1.8.9-global.8.8

Memberships
+
  • Replaced the visual-only member card barcode bars with a real Code 128-B barcode renderer.
  • Member card barcode now encodes the exact ClubOps member code so common scanners can type the code into Access Check / Check-In fields.
  • Added scanner-friendly quiet zone, readable height, and printed code fallback under the barcode.
  • Access Check fields already accept scanned member codes because scanners behave like keyboard input.

1.8.9-global.8.8

MembershipsStaff
+
  • Added My Member Card and Staff Access Check to Setup & Tools -> Create / Verify Pages.
  • Default page generator now creates/verifies pages for [hv_clubops_member_card] and [hv_clubops_access_check].
  • Keeps the v1.8.9-global.8.6 Access Check / Digital Member Card layer intact.

1.8.9-global.8.8

Fix
+
  • Communications visual hotfix for the Template Test Email panel.
  • Rebuilt the test email controls as a clean responsive full-row layout.
  • Kept the existing safe test email sending logic unchanged.

1.8.9-global.8.8

Fix
+
  • Communications visual hotfix: moved Template Test Email out of the narrow sidebar grid into a full-width row.
  • Fixed Template Test Email form fields overflowing under the template cards.
  • Preserved communication queue preview and email sending logic.
  • Communications visual hotfix for the Template Test Email panel.
  • Rebuilt the test email controls as a clean responsive full-row layout.
  • Kept the existing safe test email sending logic unchanged.

1.8.9-global.8.8

PWAFix
+
  • Updated client-facing product branding to ClubOps Global by Web Vine Studio.
  • Updated plugin header, admin menu label, admin hero brand line, license screen language, setup/release docs, and PWA/default user-facing labels.
  • Preserved internal slugs, shortcodes, capabilities, table prefixes, class names, and hooks such as hv_clubops and hvco.

1.8.9-global.8.7

BillingMembershipsStaff
+
  • Added Household / Account fields to member records: account role, parent/primary member, billing member, relationship label, and emergency contact fields.
  • Added household/account visibility inside member admin and Access Check evaluation.
  • Added Print Membership Card button on the member card shortcode page.
  • Added CR80-style wallet-card print CSS for scannable Code 128 membership cards.
  • Preserved v1.8.9-global.8.6.2 scannable member card and Access Check features.

1.8.9-global.8.7

Memberships
+
  • Replaced the visual-only member card barcode bars with a real Code 128-B barcode renderer.
  • Member card barcode now encodes the exact ClubOps member code so common scanners can type the code into Access Check / Check-In fields.
  • Added scanner-friendly quiet zone, readable height, and printed code fallback under the barcode.
  • Access Check fields already accept scanned member codes because scanners behave like keyboard input.

1.8.9-global.8.7

MembershipsStaff
+
  • Added My Member Card and Staff Access Check to Setup & Tools -> Create / Verify Pages.
  • Default page generator now creates/verifies pages for [hv_clubops_member_card] and [hv_clubops_access_check].
  • Keeps the v1.8.9-global.8.6 Access Check / Digital Member Card layer intact.

1.8.9-global.8.6.2

Memberships
+
  • Replaced the visual-only member card barcode bars with a real Code 128-B barcode renderer.
  • Member card barcode now encodes the exact ClubOps member code so common scanners can type the code into Access Check / Check-In fields.
  • Added scanner-friendly quiet zone, readable height, and printed code fallback under the barcode.
  • Access Check fields already accept scanned member codes because scanners behave like keyboard input.

1.8.9-global.8.6.2

MembershipsStaff
+
  • Added My Member Card and Staff Access Check to Setup & Tools -> Create / Verify Pages.
  • Default page generator now creates/verifies pages for [hv_clubops_member_card] and [hv_clubops_access_check].
  • Keeps the v1.8.9-global.8.6 Access Check / Digital Member Card layer intact.

1.8.9-global.8.6.1

MembershipsStaff
+
  • Added My Member Card and Staff Access Check to Setup & Tools -> Create / Verify Pages.
  • Default page generator now creates/verifies pages for [hv_clubops_member_card] and [hv_clubops_access_check].
  • Keeps the v1.8.9-global.8.6 Access Check / Digital Member Card layer intact.

1.8.9-global.8.6

BillingMembershipsStaff
+
  • Added Digital Membership Card shortcode: [hv_clubops_member_card].
  • Added Staff Access Check shortcode: [hv_clubops_access_check].
  • Added ClubOps -> Access Check admin screen for scanning/searching member code, email, phone, or name.
  • Access Check evaluates member status, active/suspended memberships, open monthly invoices, waiver status, today's reservations, and whether the member is already checked in.
  • Added Record Check-In action from Access Check using the existing check-in ledger.
  • Added Access Check dashboard launcher tile.
  • Added audit log entries for access checks and access check-ins.

1.8.9-global.8.5

MembershipsPrograms
+
  • Added CSV Import Preview / Dry Run inside Setup & Tools.
  • Preview validates Members, Resources, Membership Plans, Programs/Events, and Leagues/Tournaments before import.
  • Preview reports estimated creates, updates, skipped rows, invalid rows, existing matches, and row-level warnings without writing to the database.
  • Added audit entries for preview runs and completed CSV imports.
  • Added Owner Recovery admin-post hook if it was not already registered.

1.8.9-global.8.4

ProgramsStaff
+
  • Added ClubOps Activity Log admin screen as the first low-risk operations-replacement layer toward deeper club-management parity.
  • Added filters for object type, event type, date range, actor, and keyword search.
  • Added CSV export for recent/filtered activity records.
  • Added Activity Log launcher tile and submenu entry.
  • Added Activity Log capability to ClubOps manager/admin roles.
  • Added audit entries for settings and dashboard tile changes.

1.8.9-global.8.3

BillingMembershipsFix
+
  • Fixed public membership checkout forms that could hit WordPress's "The link you followed has expired" page when frontend caching/builders served a stale or altered nonce.
  • Membership purchase forms now use a dedicated public nonce field and a same-site fallback instead of WordPress's hard-stop nonce screen.
  • Added a friendly frontend expired/cached form message instead of a dead-end WordPress error.
  • Tightened public membership card title wrapping so long plan names like Student/Senior Monthly do not overflow or clip in the first card.

1.8.9-global.8.2

Fix
+
  • Hotfix: live board status dot now reflects actual resource status instead of the imported resource/accent color. Available now shows green, occupied remains blue, reserved is amber, blocked/closed is red, and inactive is gray.
  • Fixed live board status badge CSS selectors so the visible pill matches the status class correctly.
  • Converted common display icon keywords like pickleball, stadium, golf, coffee, and locker into icons instead of printing the raw words before resource names.

1.8.9-global.8.1

BillingMembershipsProgramsStaff
+
  • Hotfix: restored the missing membership billing scheduler method referenced during plugin boot.
  • Prevents a runtime fatal error caused by v1.8.9-global.8 calling maybe_schedule_membership_billing() before the method existed.
  • Keeps Stage 1 monthly billing behavior from global.8 intact.

1.8.9-global.8

BillingMembershipsPWACRM
+
  • Adds Stage 1 monthly membership billing ledger for Monthly Billing plans.
  • Creates monthly WooCommerce invoice orders and portal Pay Now buttons when bills are due.
  • Adds grace-period suspension/reactivation logic for unpaid monthly membership bills.
  • Hooks billing due notices into email and existing reminder/push pipeline.

1.8.9-global.8

BillingMembershipsPrograms
+
  • Added membership billing method: one-time, paid in full, or monthly billing.
  • Added commitment months and calculated checkout charges for paid-in-full monthly memberships.
  • Program registration membership upsells now use the same calculated membership charge as the membership chooser.
  • Plan CSV import/template supports billing_model and commitment_months while preserving older import files.

1.8.9-global.7

BillingMembershipsPrograms
+
  • Added membership billing method: one-time, paid in full, or monthly billing.
  • Added commitment months and calculated checkout charges for paid-in-full monthly memberships.
  • Program registration membership upsells now use the same calculated membership charge as the membership chooser.
  • Plan CSV import/template supports billing_model and commitment_months while preserving older import files.

1.8.9-global.6

Court OpsBillingMembershipsPrograms
+
  • Added enforced account-first registration flow for programs/events.
  • Added inline portal account creation for non-logged-in program/event registration.
  • Added WooCommerce customer/user linking to program registration flow.
  • Added visitor/member/unlimited pricing logic for open play sessions.
  • Added membership upsell option inside program/event registration flow.
  • Added combined WooCommerce checkout support for membership + program registration.
  • Paid registrations now remain payment-hold until WooCommerce payment completes.

1.8.9-global.6

Programs
+
  • Removed hard-coded unlimited/free assumptions from program registration pricing.
  • Program/Event pricing now strictly uses configured non-member and member price fields.
  • Added optional Included With Eligible Unlimited Plan flag, default off.
  • Added non-member/member pricing fields to leagues and tournaments plus CSV import columns.

1.8.9-global.5

Court OpsBillingMembershipsPrograms
+
  • Added enforced account-first registration flow for programs/events.
  • Added inline portal account creation for non-logged-in program/event registration.
  • Added WooCommerce customer/user linking to program registration flow.
  • Added visitor/member/unlimited pricing logic for open play sessions.
  • Added membership upsell option inside program/event registration flow.
  • Added combined WooCommerce checkout support for membership + program registration.
  • Paid registrations now remain payment-hold until WooCommerce payment completes.

1.8.9-global.4

ProgramsStaffFix
+
  • Fixed public program/event listings so recurring imported schedules show on frontend shortcodes.
  • Added open_play to public program scope.
  • Recurring active schedules no longer disappear solely because the template start date is older than today.

1.8.9-global.3

ProgramsStaff
+
  • Added weekly recurring schedule support for Programs & Events.
  • Added weekly recurring schedule support for Leagues and Tournaments.
  • Added recurring fields to admin creation forms with default recurring OFF.
  • Added CSV recurring import columns for programs/events.
  • Added CSV recurring import for leagues/tournaments.
  • Added CSV template examples for recurring programs and recurring competitions.
  • Added generated future occurrence logic with missing-occurrence dedupe.

1.8.9-global.2

BillingMembershipsProgramsPWA
+
  • Improved PWA install handling for Android, desktop, iPhone, and iPad.
  • Added generated safe-zone maskable PNG icons so wide/rectangular logos do not get cropped by Android app icon masks.
  • Added iOS apple-touch-startup-image generation for common iPhone/iPad launch sizes.
  • Added optional splash background image setting.
  • Updated install shortcode to use the configured PWA App Name instead of hard-coded labels.
  • Improved splash/logo sizing in standalone mode.
  • Device-aware PWA install logic for Android, iPhone/iPad, and desktop browsers.

1.8.9-global.0

MembershipsProgramsPWAFacility Modes
+
  • Device-aware PWA install screen logic.
  • Android / Chrome / Edge install prompt support when the browser exposes the install event.
  • iPhone / iPad installation instructions for Safari / Share menu / Add to Home Screen.
  • Desktop install guidance for Chrome / Edge app installation.
  • Configurable PWA splash screen settings.
  • Splash logo URL setting.
  • Splash background color setting.

Changelog Update

MembershipsProgramsPWAFacility Modes
+
  • Facility Type / Vertical Mode setting.
  • Setup & Tools > Facility Mode / Vertical Pack panel.
  • Gym / Fitness Facility Mode.
  • Gym-specific booking copy, waiver copy, email opt-in copy, PWA naming, and member code defaults.
  • Starter gym resources: Main Training Floor, Studio Room 1, Studio Room 2, Turf Lane 1, Private Training Room.
  • Starter gym plans: Basic Gym Membership, Unlimited Classes Membership, 10-Class Pack, Personal Training 5-Pack, Drop-In Class Pass.
  • Starter class/program examples: HIIT Conditioning, Strength Foundations, Yoga Mobility, Open Gym Drop-In, Small Group Training, Youth Athletic Performance.

Changelog Update

BillingMembershipsPWAFacility Modes
+
  • Removed the customer-facing License Server URL display from the ClubOps license activation screen.
  • Replaced it with clean user-facing copy: license verification is handled automatically by Web Vine Marketing.
  • Stopped saving the license API endpoint in customer-facing plugin options.
  • Kept the license endpoint internal to the plugin code.
  • Bumped plugin version to 1.8.8-global.7.1 for traceability.
  • All v1.8.8-global.7 functionality.
  • Facility Modes / Vertical Packs.

Changelog Update

BillingMembershipsProgramsPWA
+
  • Device-aware PWA install logic for Android, iPhone/iPad, and desktop browsers.
  • Global browser install prompt capture using beforeinstallprompt when supported.
  • iPhone/iPad install guidance for Safari Share / 3-dot menu / Add to Home Screen flows.
  • Configurable PWA splash screen for standalone app launches.
  • New PWA settings for splash logo, background color, title, subtitle, and duration.
  • Improved manifest icon MIME detection for PNG, JPG, WebP, and SVG icon URLs.
  • App-mode document classes for standalone/fullscreen launches.
This page summarizes customer-facing release history. Specific installation, support, customization, migration, and extended maintenance terms depend on the package purchased.
Company Info

Company information for ClubOps Global.

ClubOps Global is a Web Vine Studio / Web Vine Marketing product for clubs and facilities that want a self-hosted WordPress operations platform with support built in.

View ClubOps Global Back to ClubOps
Web Vine StudioClubOps GlobalWordPress PlatformWooCommerce ReadySupport TicketsOne-Time License Options
Company Info

Who stands behind ClubOps Global.

ClubOps Global is a Web Vine Studio / Web Vine Marketing product for clubs and facilities that want a self-hosted WordPress operations platform with a support workflow built in.

ProductClubOps Global
CompanyWeb Vine Studio / Web Vine Marketing
Support Emailgrowth@webvinemarketing.com
Websitewebvinemarketing.com
Platform TypeSelf-hosted facility operations platform for WordPress
SupportFree basic support for eligible license holders through built-in Support Tickets
Payment LayerWooCommerce-powered checkout and payment handoff
Primary UsersClubs, sports facilities, pickleball centers, golf simulator facilities, gyms, training centers, and membership-based facilities
Platform Positioning

WordPress is the delivery layer. ClubOps Global is the operations engine.

ClubOps Global uses WordPress for ownership, publishing, front-end flexibility, and deployment control while providing the operational logic facilities need for bookings, memberships, billing, waivers, check-ins, court operations, gift cards, staff workflows, CRM, reporting, support tickets, and public pages.

  • Self-hosted controlFacilities are not forced into a closed monthly SaaS stack just to manage daily operations.
  • Commercial license modelClubOps Global is sold as a commercial facility operations product with domain-bound licensing.
  • Built-in support workflowEligible license holders receive free basic support through the internal ticket system.
Platform Features

What ClubOps Global includes.

ClubOps Global connects bookings, memberships, payments, programs, staff workflows, court operations, gift cards, support, and launch tools inside one WordPress-based facility platform.

Bookings & Resources

  • Public booking and staff booking workflows
  • Court, bay, room, lane, simulator, and resource reservations
  • Member and guest booking flows
  • Conflict-aware availability checks
  • Booking holds and payment-state visibility
  • Pay Now and Pay at Counter workflows
  • My Bookings portal views
  • Recurring and permanent reservation support
  • Resource-specific booking rules
  • Simulator-specific booking rules

Court Ops & Open Play

  • Challenge courts
  • Paddle queue management
  • Open play rotation
  • Skill-level sessions
  • Guest limits by membership
  • No-show handling
  • Permanent reservation generation
  • Court conflict resolution
  • DUPR-ready league and rating fields
  • Kiosk check-in workflows

Memberships & Access

  • Membership packages and plans
  • Member codes and digital member cards
  • Access Check workflows
  • Waiver rules and waiver records
  • Guest/member account claim
  • Family and group account support
  • Billing profile linkage
  • Household member selection
  • Membership plan pages
  • Member portal dashboard

Payments & Billing

  • WooCommerce-powered payment handoff
  • Split billing and multi-payer checkout
  • Upcoming Payments center
  • Monthly invoice tracking
  • Pay-now recovery links
  • Payment reminder notices
  • Grace periods and suspension tracking
  • Offline-paid handling
  • Owner billing review tools
  • Currency display and localization controls

Programs & Competition

  • Programs and classes
  • Event listings and calendars
  • Clinics and rosters
  • Program waitlists
  • Leagues
  • Tournaments
  • Standings
  • Scoreboards
  • Match/player history
  • League scheduling and scoring
  • Tournament brackets

Staff & Daily Operations

  • Staff hub
  • Front desk hub
  • Staff roles and permissions
  • Staff schedule management
  • CRM follow-ups
  • Pipeline tools
  • Communications workflows
  • Email list tools
  • Activity logs
  • Reports
  • Live facility boards

Gift Cards

  • Gift card sales
  • Gift card issuing
  • Gift card redemption
  • Balance checker
  • Stored-value adjustments
  • Transaction history
  • Purchaser and recipient details
  • Staff redemption workflows
  • WooCommerce purchase flow
  • Gift card admin controls

Support & Launch Tools

  • Free basic support for eligible license holders
  • Built-in Support Tickets
  • Bug report submissions
  • Support request submissions
  • Feature request submissions
  • Automatic email routing to Web Vine support
  • Ticket history and safe diagnostics
  • Central ClubOps Support Hub
  • Page generator and launch checklist
  • Launch preflight and smoke tests
  • Downloadable launch reports
  • Automation and webhook bridge
  • PWA install prompts
Entity resources

Follow the ClubOps Global identity and platform trail.

These pages connect the product overview, company identity, platform lineage, comparison pages, and self-hosted WordPress facility operations category.

ClubOps Global OverviewMain product and entity anchor. Identity & DisambiguationClarifies Web Vine Studio product ownership and non-affiliation. Entity ProfileAI-readable platform identity, alternate names, and category signals. Platform LineageShows how ClubOps evolved into ClubOps Global. Booking Plugin AlternativesComparison cluster for Amelia, BookingPress, Booknetic, Woo, and more. Ops Global SuiteConnects ClubOps Global, TourOps Global, StudioOps Global, and related systems.