Major release Version 2.0
ClubOps Global 2.0 is the facility operations platform built on WordPress.
Independent product notice
ClubOps Global by Web Vine Studio is not affiliated with, sponsored by, endorsed by, or connected to any unrelated SaaS company using the same or a similar name. This is a self-hosted, WordPress-based facility operations platform delivered through Web Vine Studio.
ClubOps Global 2.0 is a WordPress-powered facility operations platform for clubs that need more than a booking calendar or plugin stack. WordPress is the delivery layer. ClubOps Global is the operations engine connecting bookings, courts, bays, memberships, packages, waivers, check-ins, member cards, rosters, billing workflows, staff schedules, CRM follow-ups, pipeline tools, live boards, split payments, upcoming payments, family/group accounts, automation-ready workflows, PWA access, and WooCommerce-powered payment handoff.
The 2.0 release brings the customer-facing portal, staff operations, billing recovery, built-in support tickets, launch tooling, multi-payer checkout, and account workflows closer together inside a self-hosted operations engine delivered through the WordPress stack you control.
Eligible ClubOps Global license holders can submit basic support requests, bug reports, and feature requests through the built-in Support Tickets system. Tickets are saved inside the facility install and routed to Web Vine support automatically.
Support, roadmap, and release information.
Review how ClubOps Global is supported, how the product has grown, what is planned next, and who stands behind the platform.
Support & Longevity
Free basic support for eligible license holders, built-in Support Tickets, safe diagnostics, and the central Support Hub workflow.
RoadmapRoadmap
Completed product growth, planned improvements, and upcoming development areas for ClubOps Global.
Release HistoryChangelog
A customer-facing summary of how ClubOps Global has expanded through bookings, billing, gift cards, court operations, and support tickets.
CommitmentFounder Commitment
How Web Vine Studio approaches practical facility operations, self-hosted control, connected workflows, and support.
Company InfoCompany Info
Product, company, support, licensing, and platform information for ClubOps Global.
Product AnchorClub Management Software
Review the crawlable product anchor, schema, license packages, feature coverage, requirements, pricing, and purchase options.
ComparisonsWordPress Booking Plugin Alternatives
Compare ClubOps Global against booking-only WordPress tools when a facility needs full operations, not just appointments.
Amelia AlternativeWhy ClubOps Global Beats Amelia for Facilities
Amelia is appointment-first. ClubOps Global connects bookings with memberships, billing, staff workflows, access, support, and operations.
BookingPress AlternativeBookingPress Alternative
BookingPress can manage appointments. ClubOps Global is built as a self-hosted WordPress facility operations platform.
WordPress is the delivery layer. ClubOps Global is the operations engine.
ClubOps Global captures WordPress plugin search intent because it installs into WordPress, but it should not be classified as a lightweight booking plugin or a pile of disconnected add-ons.
It is a vertical facility operations platform with connected systems for resources, reservations, memberships, billing workflows, split payments, waivers, check-ins, staff actions, CRM follow-ups, live boards, public pages, PWA access, and launch readiness.
ClubOps Global brings booking, member access, billing visibility, staff workflows, public pages, CRM, and reporting into one purpose-built operations system.
WooCommerce can handle payment handoff, but the facility workflow logic lives in ClubOps Global: resources, reservations, packages, split payments, access checks, live boards, and staff actions.
ClubOps Global is described as a platform because it connects bookings, billing, memberships, staff workflows, support, and daily facility operations in one system.
A booking is only the beginning.
A real club has a chain reaction behind every reservation: member status, pricing, package credits, waiver rules, front-desk access, program rosters, billing notices, staff coverage, cancellations, and follow-up. ClubOps connects those pieces instead of scattering them across unrelated plugins.
A guest books or joins.
Public booking, membership checkout, account creation, account claim, member codes, and WooCommerce customer linking keep the person connected to the right record.
The system checks the operational rules.
Member/non-member pricing, package credits, unlimited plan eligibility, holds, conflicts, waiver status, household coverage, and payment state are treated as part of the same flow.
Staff can actually run the day.
Access Check, digital member cards, live boards, rosters, waitlists, attendance, staff schedules, cancellations, make-up credits, and CRM tasks give the front desk and managers usable tools.
Ownership keeps visibility.
Billing Center, recovery notices, activity logs, import dry-runs, reports, and CRM pipeline views help the operator see what is due, what changed, and what needs follow-up.
Built for facilities that want control.
ClubOps Global is positioned for facilities evaluating large club management platforms, especially when monthly platform costs, limited customization, or closed ecosystems are the problem.
- Install on your WordPress siteUse your own hosting, your own structure, and your own customer-facing pages instead of sending your operations into a closed interface.
- Generate the public portal flowBooking, membership, waivers, programs, check-in, live board, account claim, and member portal pages can live inside your real site.
- Run daily operationsStaff can manage resources, members, reservations, programs, waivers, check-ins, billing actions, reports, and customer-facing portal workflows.
Using ClubOps or evaluating it for your facility?
We hear directly from operators and clients, but public reviews help other facilities compare ClubOps Global with more confidence. If you have used ClubOps Global, please consider leaving a review on one of the software review platforms below.
Split payments, family accounts, launch tooling, automation foundations, upcoming payments, and staff recovery are now part of the ClubOps Global platform.
ClubOps Global 2.0 is the next major public release after the v1.8.9 Global.8.44 branch. The release keeps the booking, membership, Billing Center, Access Check, digital cards, rosters, staff scheduling, CRM, PWA, program, and WooCommerce payment foundation while adding the operational layers facilities need when real customers, staff, households, split payments, and launch checklists enter the workflow.
One major release, built from many real facility workflow upgrades.
Version 2.0 expands ClubOps Global from the last v1.8.9 Global public branch into a fuller operations platform for launch, booking, billing, split payment, account, automation, and staff-recovery workflows.
Launch and public page generation
2.0 launch checklist, release preflight, smoke tests, and downloadable launch report. Public page generator with Basic Theme starter pages and header/footer/navigation guidance. Generated-page fit notes for block themes, full-width templates, page titles, and clean public navigation. Final QA checklist inside Setup & Tools before official launch.
Booking, holds, and payments
Pay Now online and Pay at Counter booking paths. Configurable hold windows and clearer hold/deadline messaging. Direct WooCommerce order-pay handoff for paid bookings. Recovery path for unpaid holds and missing payment orders. Upcoming Payments shortcode and portal payment visibility.
Split billing and multi-payer checkout
Multi-payer booking split with separate payer shares and payment links. Separate WooCommerce order per payer share. Payer identity matching against members, WP/Woo users, and lead records. Clickable payer emails with Pay My Share, account, upcoming payments, and membership CTAs. Editable split email templates and button labels in backend settings. Admin recovery panel with resend, copy link, open order, refresh status, mark paid, and mark failed actions. Reservation roll-up after all split shares are paid.
Family, accounts, and member records
Parent/guardian, dependent/child, spouse/partner, guest, and individual account roles. Billing profile linkage for household/group account responsibility. Profile picker and household-account foundation for portal workflows. Account claim support for split payers and member records.
Billing and subscription readiness
Billing engine boundary separating ClubOps membership lifecycle state from Woo payment collection. Safe Pay-Now invoice model remains the default. Gateway/addon-ready bridge architecture for future native recurring billing. Settings language clarifying what ClubOps controls and what WooCommerce collects.
Automation, retention, and integrations
Optional webhook/API bridge for external automation systems. Structured event payloads with optional signing. Reservation, check-in, order, payment, program, membership, and package event dispatch. Retention scan foundation for inactive members and low package-credit follow-up tasks.
Admin recovery and operational polish
Split Payment Recovery panel in Reservations admin. Admin UI spacing and table polish for real staff use. Money formatting cleanup for readable currency display. Customer/admin email safety cleanup. Release preflight and final QA checks for staff handoff.
The staff, billing, roster, and CRM pieces facilities ask for after launch.
The current branch is not only a booking/member portal. It includes support tools needed by front desk staff, managers, billing staff, coaches, and operators reviewing leads, attendance, payments, access, and follow-up work.
Bookings, Courts & Resources
Manage courts, golf bays, cornhole lanes, rooms, and other resources with conflict protection, booking windows, member pricing, holds, staff visibility, blocks, and status-aware live boards.
Memberships, Packages & Credits
Create tiers, credit packs, unlimited plans, member discounts, billing methods, commitment months, public checkout, package credits, and member portal workflows.
Billing Center & Recovery
Track invoices, Pay Now orders, open balances, past-due accounts, final notices, grace periods, offline payments, and lifecycle-related billing pauses.
Access Check & Member Cards
Verify members by code, email, phone, name, or barcode; review waiver and membership status; record check-ins; and print CR80-style digital cards.
Roster, Waitlist & Credits
Manage attendance, waitlists, roster emails, cancellations, refund/credit follow-up, and make-up credit creation after cancelled paid sessions.
Staff Schedule & CRM Pipeline
Create shifts, prevent overlap, export schedules, assign follow-ups, send reminders, move records through pipeline stages, track value, and export current views.
Appointment plugins solve appointments.
- A service, a staff member, a time slot, and a payment can be enough for salons, consultants, trainers, and simple service bookings.
- That model strains when a facility also needs resources, memberships, waivers, check-ins, packages, programs, events, billing, and live boards.
- Layering all of that with disconnected snippets can make the website fragile and hard to operate.
Facilities need operations.
- Courts, bays, lanes, rooms, member pricing, guest leads, account claims, package credits, and program capacity have to talk to each other.
- Front desk workflows, rosters, waivers, staff roles, access checks, household coverage, and billing notices need one operational source of truth.
- ClubOps is built from the facility-management category first, not from a generic appointment calendar with club features duct-taped on.
Ready for modern WordPress and WooCommerce installs.
ClubOps Global 2.0.0 is built for current facility websites and WooCommerce-powered payment workflows, including paid bookings, memberships, packages, program registrations, and Stage 1 monthly membership Pay Now orders.
Designed for current admin and front-end workflows, including modern block/editor-era installs and custom landing pages.
Works with WooCommerce-powered paid reservations, membership purchases, checkout links, payment holds, and order tracking.
Installs into WordPress, but the operating layer is ClubOps Global: resources, billing, staff workflows, CRM, public pages, live boards, and member access under your control.
Built for serious, high-volume facility operations.
Many large and high-volume facilities are moving to ClubOps Global because they want a unified operating system for bookings, memberships, billing, gift cards, waivers, staff workflows, CRM, live boards, support tickets, public pages, and member access without being locked into closed monthly SaaS.
Free basic support is included for eligible ClubOps Global license holders through the built-in Support Tickets system. Advanced launch setup, migrations, custom modules, custom integrations, extended support, and major feature work can still be quoted separately when needed.
Do not compare ClubOps Global to a small booking plugin.
ClubOps Global 2.0 is a WordPress-powered facility operations platform with the depth facilities expect from serious club management software: bookings, billing, gift cards, split payments, family accounts, rosters, CRM, staff workflows, live boards, waivers, PWA access, automation, launch tools, and recovery workflows in one connected operating layer.
Unified Operations Platform
ClubOps Global is positioned as a complete WordPress-powered facility operations platform, not just a booking or member portal.
- WordPress is the delivery layer and ClubOps Global is the operations engine
- Unified backend for reservations, resources, members, billing, staff, CRM, programs, public pages, and reporting
- Unified frontend workflows for booking, memberships, programs, account claim, waivers, check-ins, portal, live board, and PWA install
- Commercial one-time purchase model with major feature upgrades sold separately unless stated
- Domain-bound licensing for production use
- Facility operations platform, club management system, sports facility software, and WordPress-powered software positioning
Public Page Generator & Launch Tools
The platform includes launch-readiness tools so facilities can generate public pages, verify workflows, and hand off a real operational portal.
- Generate and verify booking, portal, account claim, waiver, check-in, programs, events, memberships, competition, live board, PWA install, member card, access check, staff hub, calendar, club hub, and today-at-the-facility pages
- Basic Theme public page flow with cleaner starter output
- Header, footer, navigation, page title, full-width template, and block-theme launch guidance
- Launch Candidate checklist in Setup & Tools
- Release preflight and smoke tests for WooCommerce, generated pages, shortcodes, email settings, scheduled jobs, billing, split billing, family accounts, automation settings, and final QA
- Downloadable Launch Report covering plugin version, site URL, brand settings, generated pages, core shortcodes, launch checklist, preflight status, and final QA items
- Admin-only 2.0 Official Final QA checklist
Bookings, Reservations, Holds & Resources
Booking is not a standalone feature. It connects into resource rules, payment state, staff visibility, customer messaging, and operational recovery.
- Public booking flow for courts, bays, rooms, lanes, training areas, studios, coaches, and other resources
- Admin booking for walk-ins, phone calls, manual holds, internal bookings, and front-desk adjustments
- Resource availability lookup and conflict-aware reservation blocking
- Booking windows, payment holds, request-only bookings, optional WooCommerce, and required WooCommerce modes
- Explicit visitor, member, and unlimited-included pricing flows
- Pay Now online booking path
- Pay at Counter booking path where enabled
- Configurable pay-at-counter hold windows
- Booking confirmation UX for total, payment state, hold deadline, online checkout handoff, counter-pay instructions, or split payer links
- Direct WooCommerce order-pay handoff instead of fragile cart drawer dependency
- Pay-now order recovery from Upcoming Payments and staff recovery paths
- Customer cancellation links where configured
Split Billing & Multi-Payer Checkout
2.0 adds shared booking payment workflows with separate payer links, WooCommerce orders, identity matching, emails, and admin recovery.
- A booking can be divided across multiple payer shares
- Separate checkout links and WooCommerce orders for each payer
- Split payer identity matching to ClubOps members, WordPress/WooCommerce users, or leads
- Unknown split payers can be invited to claim or create an account
- Split payer emails with shared-booking details, payer share, Pay My Share button, account CTA, and membership CTA
- Editable split booking owner and payer email templates
- Booking owner shared-booking email with payer links, status language, portal CTA, account CTA, and membership CTA
- Reservations admin Split Payment Recovery panel
- Staff can resend payer emails, copy payment links, open pay links, create missing Woo orders, refresh status, mark shares paid, or mark shares failed
- Split payment rollup when all shares are paid
- Reservation can become paid, confirmed, or pending admin approval based on facility settings
Upcoming Payments, Gift Cards, Billing Center & Recovery
The billing and stored-value layer keeps customer payment actions, gift card balances, and recovery workflows visible for staff.
- Upcoming Payments view for booking holds, split shares, pay-at-counter holds, and membership invoices
- [hv_clubops_upcoming_payments] shortcode
- Portal payment visibility so users do not dig through emails for payment links
- Billing Center invoice ledger
- Internal gift card system for selling, issuing, editing, redeeming, and tracking stored value
- Gift card purchase, balance checker, and staff/front-desk redemption shortcodes
- Gift card code changes, balance adjustments, status controls, expiration dates, recipient fields, and transaction history
- WooCommerce gift card purchase flow with email delivery after payment completes where configured
- Monthly membership invoices and due dates
- Woo Pay Now orders
- Open and past-due views
- Reminder and final notice workflows
- Offline-paid handling
- Void invoice action
- Grace-period suspension logic
- Payment reactivation after offline or WooCommerce payment
- Billing recovery settings for grace days, reminder interval, maximum reminders, and final notice timing
- Billing engine readiness separating ClubOps membership lifecycle from WooCommerce payment collection
- Subscription mode settings for safe Pay-Now invoice model, future addon/native bridges, and avoiding WooCommerce Subscriptions as system of record
Members, Leads, Account Claim & CRM Foundation
Member records are the operational CRM foundation, connecting guest activity, lead status, account claim, portal access, memberships, waivers, and history.
- Lead/member CRM records
- Guest-to-lead and guest-to-member flows
- Automatic member code generation
- Configurable member code prefix
- Member status tracking
- Search by name, email, phone, or code
- Account claim workflow for imported members, leads, guests, and split payers
- Secure claim email and token flow
- WordPress user linking to existing ClubOps member record
- Portal shows linked bookings, packages, credits, waivers, memberships, payment notices, and match history
- Staff notes, tags, status, waiver status, booking history, check-ins, and activity logs
Family, Household & Group Account Workflows
Family and group account tools help facilities manage linked profiles, billing responsibility, dependents, spouses, guests, and shared-benefit rules.
- Parent/guardian, dependent/child, spouse/partner, guest, individual, billing contact, and related household-style roles
- Parent/primary member linkage
- Billing member/profile linkage
- Relationship label for staff-friendly context
- Emergency contact fields
- Household/profile picker foundation
- Linked account groundwork for portal and profile workflows
- Account claim support for leads, members, and split payers
- Household sharing off by default for safety
- Plan-level Share With Linked Household control
- Household Coverage Limit
- Covered Household Roles controls
- Access Check support for inherited/shared coverage only when explicitly allowed
Memberships, Packages, Credits & Lifecycle
The membership layer supports sales, access, pricing, package credits, billing visibility, lifecycle state, and future gateway expansion.
- Public membership/package chooser
- [hv_clubops_choose_membership] shortcode
- Searchable package cards with uniform heights and show more/show less behavior
- Membership plan builder
- Package/credit support
- Unlimited credit plans
- Hidden/internal plans for staff-only or legacy use
- Member pricing rules tied to login and linked profile where configured
- Membership upsell during program registration
- Billing method fields
- Commitment-month fields
- Paid-in-full total calculation
- Low-credit reminders
- Staff credit adjustments
- Pause/freeze membership lifecycle control
- Pause until date
- Resume membership
- Schedule cancellation
- Cancel immediately
Programs, Classes, Clinics, Events & Recurring Schedules
Programs go beyond listings. They support registration, search, capacity, payments, waitlists, rosters, attendance, messaging, cancellations, and credits.
- Programs, open play, clinics, lessons, camps, gym classes, open gym blocks, personal training, youth training, watch parties, golf events, leagues, tournaments, parties, and facility programs
- [hv_clubops_choose_program limit="200"] searchable public chooser
- Program preview and event preview shortcodes
- Class-focused aliases: [hv_clubops_classes], [hv_clubops_gym_classes], and [hv_clubops_gym_checkin]
- Recurring program and event schedules
- CSV recurring import fields
- Generated future occurrences with dedupe protection
- Capacity controls
- Member and non-member pricing
- Resource, room, location, status, and waitlist behavior
- Account-first program/event registration
- WooCommerce customer linking
- Free-program confirmation and paid-program checkout handoff
- Clear checkout messages
Rosters, Attendance, Waitlists & Messaging
Rosters turn programs and classes into operational workflows staff can run after the registration happens.
- Roster view for every program/event
- Registrant, payment state, waitlist position, attendance state, and follow-up visibility
- Attendance states: Not Marked, Present, No-Show, Excused
- Waitlist records do not consume program capacity
- Waitlist totals and positions
- Staff waitlist promotion
- Paid waitlist promotion can create WooCommerce pay-now order
- Public program cards can show spots left, waitlist open, and number waiting
- Roster messaging to registered attendees, waitlist only, present, no-show, excused, awaiting payment, or all non-cancelled participants
- Individual email sends so participants do not see each other
- Roster message tokens for brand, customer, program, dates, location, status, payment status, attendance, and waitlist position
- Roster CSV export
Cancellations, Refund Follow-Up & Make-Up Credits
Cancelled sessions need operational follow-up without pretending that payment processor refunds happened automatically.
- Staff can cancel a program, class, or event session from the roster
- Cancellation closes public registration
- Active registrations and waitlist entries can be cancelled
- Paid registrations can be marked refund due for staff follow-up
- Optional cancellation email to roster
- Resolution states: Refunded, Credit Issued, Make-Up Credit, Reopen Follow-Up
- Make-Up Credits package creation or update for linked members
- Manual fallback logging when registration is not linked to a member
- Refund/credit follow-up visibility for staff
Waivers, Check-Ins, Access Check & Digital Cards
Front desk tools connect membership state, waivers, invoice status, household access, today’s reservations, and check-in status.
- Digital waiver flow
- Public waiver shortcode
- Kiosk/public check-in flow
- Gym check-in alias
- Staff Access Check
- Search/scan by member code, barcode, email, phone, or name
- Access state, warnings, active plans, invoice status, waiver status, today’s reservations, and check-in visibility
- Record Check-In action
- Digital member card shortcode
- Code 128 barcode support
- Printable CR80 card mode
- Print flow isolates the card instead of printing the whole WordPress page
- Duplicate check-in warning support
Staff Roles, Permissions, Schedule & Admin Recovery
ClubOps Global includes staff workflows so the platform can be used by real front-desk teams, managers, coaches, and operators.
- Staff Role Builder
- Default protected ClubOps roles
- Editable default role permissions
- Custom roles with permission tuning
- Administrator account protection
- Least-access staff permissions
- Staff Schedule
- Add, edit, delete, filter, export, and print shifts
- Coverage snapshot by date and station/area
- Shift role, status, and notes
- Overlap protection with intentional overlap option
- Staff recovery workflows for missed emails, missing payment orders, unpaid split shares, payment holds, and front-desk payment handling
- Admin UI polish for tables, actions, billing controls, split tools, and automation settings
CRM Follow-Ups, Pipeline & Retention
The CRM layer supports sales, billing, waivers, renewals, programs, retention, staff tasks, and lead conversion.
- CRM Follow-Ups
- Task types for sales, billing, waivers, renewals, programs/classes, retention, and general reminders
- Priority, due date/time, assigned staff, status, notes, and task title
- Open, overdue, due today, due soon, and assigned-to-me stats
- Filters by status, type, priority, staff, due window, and keyword
- Bulk complete, reopen, dismiss, and delete
- CSV export
- Reminder email action for assigned staff
- Member table open follow-up count/status
- CRM Pipeline
- Pipeline stage, lead/source, estimated value, last contact, next contact, and pipeline notes
- Pipeline stages: New Lead, Contacted, Trial/Visit Scheduled, Interested, Won/Member Converted, Nurture, Lost/Not a Fit
- Bulk pipeline stage updates and exports
- Retention scan tasks for inactive members and low-credit situations
Live Facility Board, Competition & Public Displays
Public and staff-facing displays help the facility show availability, occupancy, standings, scores, and competitive programming.
- Live facility board for courts, golf bays, cornhole lanes, training floors, studio rooms, turf lanes, rooms, and custom resources
- Available, occupied, reserved, reserved soon, blocked, and closed status display
- TV/display mode with refresh interval
- Pickleball court, golf bay, lane, and custom visual styles
- Leagues, tournaments, matches, standings, scoreboards, and player match history
- League cards, tournament cards, public standings, public scoreboard, and my matches shortcodes
- Public-copy cleanup so customer-facing pages do not show internal setup notes
Automation, Webhooks, API & Integrations
2.0 adds automation foundations without forcing outside integrations before a facility is ready.
- Optional webhook/API automation bridge
- Structured JSON payloads
- Optional HMAC signing
- Events can cover reservations, check-ins, Woo order creation, reservation payment updates, programs, memberships, packages, and split billing milestones
- Automation safety defaults stay off or safe by default
- Staging-first testing guidance for receiving systems
- Future-ready integration pathway without making external tools the system of record
PWA, Reminder Push, Email & Customer Messaging
ClubOps Global includes app-style access and operational messaging without requiring a separate native app.
- Generated web app manifest
- Service worker foundation
- Offline fallback screen
- Install helper shortcode
- Desktop, phone, and tablet installation copy
- App name, short name, icon, start URL, offline copy, and install prompt settings
- Reminder-only push mode
- Reservation reminders, program reminders, payment nudges, and low-credit alerts
- Email list opt-in language across booking, membership, program, and signup forms
- Editable email templates
- Customer-facing and admin-facing email safety cleanup
- Raw admin URLs removed from default customer email output
Imports, Migration, Activity Log & Audit Trail
Setup and support tools help facilities migrate data, verify changes, and review operational history.
- CSV import templates for resources, memberships/packages/plans, recurring programs/classes, competition setup, and members
- Import preview and dry run
- Resource import dedupes by resource name
- Plan import dedupes by plan name
- Program import dedupes by title and start time
- Member import dedupes by member code first, then email
- Facility Mode starter packs
- Activity Log for settings updates, imports, access checks, billing actions, roster activity, staff shift changes, follow-up changes, and pipeline updates
- Activity filters by object type, event type, date range, actor/user, and keyword
- Activity Log CSV export
- Admin menu organization for operational clarity
Facility Modes & Vertical Packs
The same platform core can be configured for multiple facility categories without rebuilding from scratch.
- Court / Club Facility mode for pickleball, tennis, racquet sports, member clubs, and court operations
- Golf Simulator Facility mode for bays, simulator reservations, lessons, training sessions, and golf programs
- Gym / Fitness Facility mode for gyms, studios, training centers, group classes, open gym, personal training, and youth training
- Hybrid Facility mode for mixed courts, bays, rooms, classes, events, and training spaces
- Custom Facility mode for custom naming, CSS, resources, and manual setup
- Gym starter resources: Main Training Floor, Studio Room 1, Studio Room 2, Turf Lane 1, Private Training Room
- Gym starter plans: Basic Gym Membership, Unlimited Classes Membership, 10-Class Pack, Personal Training 5-Pack, Drop-In Class Pass
- Starter classes: HIIT Conditioning, Strength Foundations, Yoga Mobility, Open Gym Drop-In, Small Group Training, Youth Athletic Performance
- Facility Type / Vertical Mode setting
- Setup & Tools Facility Mode / Vertical Pack panel
Current Admin Menu & Shortcode Coverage
The feature set is visible in the admin footprint and shortcode surface, which matters for facility operators comparing against broader facility systems.
- Admin pages for Dashboard, Calendar, Reservations, Search, Members, Resources, Settings, Activity Log, Check-In, Communications, Leagues, Tournaments, Matches, Email List, License, Live Board, Memberships, Billing, Resource Blocks, Staff, Staff Schedule, Programs & Events, Push Reminders, Reports, Setup & Tools, Waivers, Access Check, CRM Pipeline, and Follow-Ups
- Public shortcodes for booking, choose membership, choose program, programs, events, waiver, check-in, account claim, portal, my bookings, my memberships, member card, access check, PWA install, live board, email signup, classes, gym classes, gym check-in, leagues, tournaments, standings, scoreboard, and my matches
- Permission-based staff/admin capabilities
- Setup & Tools page generation and recovery controls
- Support manual coverage for admin menus, shortcodes, QA testing, maintenance, troubleshooting, and launch review
Critical QA, Maintenance & Launch Review
The product includes operational guidance that helps facilities test the full customer and staff path before launch.
- Fatal-error smoke tests for every admin submenu and public shortcode page
- Logged-out and logged-in public page testing
- Membership purchase testing
- Monthly billing and Billing Center invoice testing
- Normal Pay Now booking testing
- Pay at Counter hold testing
- Split payment booking and payer email testing
- Upcoming Payments testing for linked member or payer account
- Program registration, paid program checkout, capacity, waitlist, promotion, attendance, cancellation, refund, and make-up credit testing
- Staff role and staff schedule testing
- Household access and coverage limit testing
- Member card print and Access Check scan/type testing
- WooCommerce order/payment sync testing
- PWA install and reminder setting testing
- Launch checklist covering pages, navigation, facility mode, resources, memberships, programs, account claim, member pricing, package credits, waivers, check-ins, live board states, and payment statuses
One-time purchase options.
Choose the package that fits the amount of setup support and launch assistance needed. Major feature releases, custom modules, migrations, and extended support are not automatically included unless stated in the package purchased.
Single Facility License
$1,499Current version, one production domain
- ClubOps Global plugin
- One assigned production domain
- Generic operations manual
- Import templates
- Built-in Support Tickets
- 30 days bug-fix support
Facility Launch Bundle
$2,999License plus guided setup help
- Everything in Single Facility
- Guided install support
- Page generation help
- Resource import assistance
- Built-in Support Tickets
- 60 days bug-fix support
Facility Pro Launch
$4,999Launch support and branding pass
- Everything in Launch Bundle
- Branding pass
- Navigation and page flow setup
- Import cleanup
- Built-in Support Tickets
- 90 days support
Agency / Multi-Facility
$9,999Multi-facility licensing
- Multi-domain license package
- For operators or agencies
- No resale or redistribution rights
- Built-in Support Tickets for licensed installs
- Support terms defined separately
- Custom onboarding available
Before you buy.
Is ClubOps Global a monthly SaaS platform?
No. ClubOps Global is a commercial WordPress-powered platform sold through one-time license packages. It is designed for facilities that want more control over their website and operational stack.
Does ClubOps Global automatically charge saved cards for monthly memberships?
The safe default is WooCommerce Pay-Now Notices. WooCommerce mode sends payment notices and checkout links, while ClubOps tracks due dates, grace periods, suspension, and recovery notices. A separate Gateway Recurring Billing mode is reserved for direct gateway/token billing where the gateway supports recurring charges.
What kind of facilities can use it?
ClubOps is built for booking/resource facilities such as pickleball clubs, court facilities, golf simulator centers, training facilities, indoor sports centers, gyms, and similar membership-based locations.
Does it handle rosters, attendance, waitlists, and cancellations?
Yes. Program rosters support attendance statuses, waitlist positions, staff promotion, roster messaging, program cancellation, refund/credit follow-up, and make-up credit creation when a paid cancelled session should become usable credit.
Does ClubOps Global include staff scheduling and CRM tools?
Yes. The current branch includes Staff Schedule for shifts and coverage planning, CRM Follow-Ups for assigned member/lead tasks, and CRM Pipeline for lead stages, source tracking, estimated value, next-contact dates, inline updates, and CSV exports.
Can the plugin be redistributed or resold?
No. The license does not allow resale, redistribution, repackaging, uploading to plugin clubs, or selling ClubOps Global as a competing product. Use is limited to the license package purchased.
Launch ClubOps Global 2.0 on WordPress.
Run bookings, members, packages, split payments, upcoming payments, recurring programs, membership billing, waivers, check-ins, email capture, reports, live boards, PWA access, automation-ready workflows, and portal tools from a system you control.