Founder Commitment

A practical commitment to facility operations.

Independent product notice

ClubOps Global by Web Vine Studio is not affiliated with, sponsored by, endorsed by, or connected to any unrelated SaaS company using the same or a similar name. This is a self-hosted, WordPress-based facility operations platform delivered through Web Vine Studio.

ClubOps Global is a Web Vine Studio product built around practical facility operations, self-hosted control, connected workflows, and a clear support path for eligible license holders.

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Web Vine StudioSelf-HostedFree Basic SupportPractical RoadmapOngoing ReleasesFacility Focused
Founder Commitment

Built for practical facility operations.

ClubOps Global is a Web Vine Studio product built for facilities that want ownership, flexibility, connected workflows, and a direct support path.

Accountability

Supported by Web Vine Studio

ClubOps Global is connected to Web Vine Studio and a direct support workflow for eligible license holders.

Ownership

Self-hosted by design

The platform runs through WordPress so facilities can control their site, pages, content, and operational stack.

Focus

Built for operators

The roadmap follows facility needs: bookings, billing, staff tools, gift cards, support, court operations, CRM, and member workflows.

Support

Free basic support included

Eligible license holders can submit support requests, bug reports, and feature requests from inside ClubOps.

Maintenance

Active release history

ClubOps has progressed from early booking foundations through Global 2.2.3 with multiple feature expansions and hotfix lines.

Practicality

Real workflows first

Features are built around daily facility operations: front desk, members, payments, waivers, bookings, programs, and reporting.

Product Standard

Usable, supported, and facility-focused.

ClubOps Global is built as an operations engine for facilities that need bookings, memberships, payments, access, staff workflows, support, and reporting to work together.

  • Support should be accessible.Support Tickets are built into the plugin so eligible users have a clear path for help.
  • Features should connect.New tools are planned around how they affect bookings, billing, staff workflows, member records, and reporting.
  • The roadmap should stay practical.Future work is focused on operational improvements facilities can actually use.
Platform Features

What ClubOps Global includes.

ClubOps Global connects bookings, memberships, payments, programs, staff workflows, court operations, gift cards, support, and launch tools inside one WordPress-based facility platform.

Bookings & Resources

  • Public booking and staff booking workflows
  • Court, bay, room, lane, simulator, and resource reservations
  • Member and guest booking flows
  • Conflict-aware availability checks
  • Booking holds and payment-state visibility
  • Pay Now and Pay at Counter workflows
  • My Bookings portal views
  • Recurring and permanent reservation support
  • Resource-specific booking rules
  • Simulator-specific booking rules

Court Ops & Open Play

  • Challenge courts
  • Paddle queue management
  • Open play rotation
  • Skill-level sessions
  • Guest limits by membership
  • No-show handling
  • Permanent reservation generation
  • Court conflict resolution
  • DUPR-ready league and rating fields
  • Kiosk check-in workflows

Memberships & Access

  • Membership packages and plans
  • Member codes and digital member cards
  • Access Check workflows
  • Waiver rules and waiver records
  • Guest/member account claim
  • Family and group account support
  • Billing profile linkage
  • Household member selection
  • Membership plan pages
  • Member portal dashboard

Payments & Billing

  • WooCommerce-powered payment handoff
  • Split billing and multi-payer checkout
  • Upcoming Payments center
  • Monthly invoice tracking
  • Pay-now recovery links
  • Payment reminder notices
  • Grace periods and suspension tracking
  • Offline-paid handling
  • Owner billing review tools
  • Currency display and localization controls

Programs & Competition

  • Programs and classes
  • Event listings and calendars
  • Clinics and rosters
  • Program waitlists
  • Leagues
  • Tournaments
  • Standings
  • Scoreboards
  • Match/player history
  • League scheduling and scoring
  • Tournament brackets

Staff & Daily Operations

  • Staff hub
  • Front desk hub
  • Staff roles and permissions
  • Staff schedule management
  • CRM follow-ups
  • Pipeline tools
  • Communications workflows
  • Email list tools
  • Activity logs
  • Reports
  • Live facility boards

Gift Cards

  • Gift card sales
  • Gift card issuing
  • Gift card redemption
  • Balance checker
  • Stored-value adjustments
  • Transaction history
  • Purchaser and recipient details
  • Staff redemption workflows
  • WooCommerce purchase flow
  • Gift card admin controls

Support & Launch Tools

  • Free basic support for eligible license holders
  • Built-in Support Tickets
  • Bug report submissions
  • Support request submissions
  • Feature request submissions
  • Automatic email routing to Web Vine support
  • Ticket history and safe diagnostics
  • Central ClubOps Support Hub
  • Page generator and launch checklist
  • Launch preflight and smoke tests
  • Downloadable launch reports
  • Automation and webhook bridge
  • PWA install prompts