Company Info
Company information for ClubOps Global.
ClubOps Global is a Web Vine Studio / Web Vine Marketing product for clubs and facilities that want a self-hosted WordPress operations platform with support built in.
Web Vine StudioClubOps GlobalWordPress PlatformWooCommerce ReadySupport TicketsOne-Time License Options
Company Info
Who stands behind ClubOps Global.
ClubOps Global is a Web Vine Studio / Web Vine Marketing product for clubs and facilities that want a self-hosted WordPress operations platform with a support workflow built in.
ProductClubOps Global
CompanyWeb Vine Studio / Web Vine Marketing
Support Emailgrowth@webvinemarketing.com
Websitewebvinemarketing.com
Platform TypeSelf-hosted facility operations platform for WordPress
SupportFree basic support for eligible license holders through built-in Support Tickets
Payment LayerWooCommerce-powered checkout and payment handoff
Primary UsersClubs, sports facilities, pickleball centers, golf simulator facilities, gyms, training centers, and membership-based facilities
Platform Positioning
WordPress is the delivery layer. ClubOps Global is the operations engine.
ClubOps Global uses WordPress for ownership, publishing, front-end flexibility, and deployment control while providing the operational logic facilities need for bookings, memberships, billing, waivers, check-ins, court operations, gift cards, staff workflows, CRM, reporting, support tickets, and public pages.
- Self-hosted controlFacilities are not forced into a closed monthly SaaS stack just to manage daily operations.
- Commercial license modelClubOps Global is sold as a commercial facility operations product with domain-bound licensing.
- Built-in support workflowEligible license holders receive free basic support through the internal ticket system.
Platform Features
What ClubOps Global includes.
ClubOps Global connects bookings, memberships, payments, programs, staff workflows, court operations, gift cards, support, and launch tools inside one WordPress-based facility platform.
Bookings & Resources
- Public booking and staff booking workflows
- Court, bay, room, lane, simulator, and resource reservations
- Member and guest booking flows
- Conflict-aware availability checks
- Booking holds and payment-state visibility
- Pay Now and Pay at Counter workflows
- My Bookings portal views
- Recurring and permanent reservation support
- Resource-specific booking rules
- Simulator-specific booking rules
Court Ops & Open Play
- Challenge courts
- Paddle queue management
- Open play rotation
- Skill-level sessions
- Guest limits by membership
- No-show handling
- Permanent reservation generation
- Court conflict resolution
- DUPR-ready league and rating fields
- Kiosk check-in workflows
Memberships & Access
- Membership packages and plans
- Member codes and digital member cards
- Access Check workflows
- Waiver rules and waiver records
- Guest/member account claim
- Family and group account support
- Billing profile linkage
- Household member selection
- Membership plan pages
- Member portal dashboard
Payments & Billing
- WooCommerce-powered payment handoff
- Split billing and multi-payer checkout
- Upcoming Payments center
- Monthly invoice tracking
- Pay-now recovery links
- Payment reminder notices
- Grace periods and suspension tracking
- Offline-paid handling
- Owner billing review tools
- Currency display and localization controls
Programs & Competition
- Programs and classes
- Event listings and calendars
- Clinics and rosters
- Program waitlists
- Leagues
- Tournaments
- Standings
- Scoreboards
- Match/player history
- League scheduling and scoring
- Tournament brackets
Staff & Daily Operations
- Staff hub
- Front desk hub
- Staff roles and permissions
- Staff schedule management
- CRM follow-ups
- Pipeline tools
- Communications workflows
- Email list tools
- Activity logs
- Reports
- Live facility boards
Gift Cards
- Gift card sales
- Gift card issuing
- Gift card redemption
- Balance checker
- Stored-value adjustments
- Transaction history
- Purchaser and recipient details
- Staff redemption workflows
- WooCommerce purchase flow
- Gift card admin controls
Support & Launch Tools
- Free basic support for eligible license holders
- Built-in Support Tickets
- Bug report submissions
- Support request submissions
- Feature request submissions
- Automatic email routing to Web Vine support
- Ticket history and safe diagnostics
- Central ClubOps Support Hub
- Page generator and launch checklist
- Launch preflight and smoke tests
- Downloadable launch reports
- Automation and webhook bridge
- PWA install prompts